Lender keeps reporting false missed mortgage payments - what would you do?

[CemHere]

Looking for opinions, experiences on the situation below please.

 

Would you sue if your lender has continiously been reporting incorrectly 'Missed payments' to credit agencies (Experian and Equifax, surprisingly not callcredit) for 5-6th time. So you have made all mortgage payments in full and on time but lender keeps reporting this incorrectly as missed payments.

 

I am in a position whereby I am almost having to call the lender every week to correct my records (which they do then apologise and say it wont happen again but it still does). Also my credit score has dropped by about 250 sincethis has begun.

 

Keen to hear what you would do and how you'd handle it.

 

Thanks

[raydetinu]

send them a SAR and get them to correct the CRA reports.

[CemHere]

Thanks for your reply. Issue is this; They do correct the CRA reports and I can see the correction. However this reverts back to incorrect reporting after a few days / a week. What you are saying is , ask them to correct CRA again, right?

 

Apologies if missing the obvious but how will requesting SAR help with them correcting the CRA reports.

Thanks

[raydetinu]

SAR will give you all the documentation and proof in case they dont do the correction so you can submit yourself and you have records in case there is any doubt in the future, but up to you.

[JonCris]

Also warn them, in writing, that you intend to seek compensation & WILL report them to the ICO

[andydd]

Hi.

 

Im in situation where I keep getting letters from my loan company telling me that they cant contact me and/or im ignoring them, this is totally untrue, Ive kept them informed every step of the way and upon phoning them they agree that this is the case and point to the letters being auto-generated, however I'm unaware of any info being passed to CRA's.

 

But i have raised an official complaint with the company and I'm still awaiting the outcome, at which stage I can pass it onto FSA or FOS (I forget) if I'm not happy.

 

Andy

[JonCris]

Is your lender sub-prime or are you getting letters from a different company such as Capstones? Cos if so & as your mortgage will have been securitized they might be building a default case to apply for repossession ............ it's an old trick ............ allegedly