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    • Ok Thank you DX will do just that . will keep you up dated.
    • dispute it with whichever cra provider is now showing it. simply state the a/c is from 2015 and was defaulted (date) and should not have re appeared. probably getting ready to sell it on. dx
    • Hi Caught Shoplifting at John Lewis - Retail loss Prevention/Other shoplifting allegations. - Consumer Action Group Thanks a lot for commenting this experience of yours. I do understand this might be something that you are not willing to talk about anymore but the same exact scenario happened with me today at John Lewis. They took my name/ address/ a picture of me holding a signed banned letter. the only questions I've got are... will I be contacted by the police will this be recorded as police caution or criminal record?  I would really really appreciate if you could let me know how it went.  I am so so so ashamed of myself and am really making changes in my life I feel like I've lost myself for a period of my life but anyways it would be really great to hear back. Thanks 
    • I thought Delinquent ment "missing payments" its active so assumimg it can be seen ? also this is the only thing change on my credit file and that in its self being re added has dropped my credit score . the debt is SB and did drop off my credit file so how have or how can they re add it again ?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all.

I am ex-employee of a bailiff company, as you might have seen from my previous post, I am going to be posting lots of useful information because I am sick of people being ripped off by these money greedy people.

 

This is my first message and it is aimed at people who have only just received details of a debt from a bailiff company. I know a lot of this seem very very obvious but you would be surprised how often I have seen people being charged hundreds of pounds just because they haven't kept to these simple steps...so please read carefully!

You need to read all of this to make sure you are doing everything correct in order to avoid HUGE fees and bailiffs threatening you!

 

 

 

If you receive a notice of a debt from a bailiff company then I am presuming that you are agreeing that you owe the debt, and

if not then you should be contacting the council or client to seek more details.

 

OK, so you have received details of a debt you owe from a bailiff company? There are two options for you here: either you

agree to pay the bailiff company in installments or you completely refuse to deal with them and try to get the case sent

back to the council. Unless the bailiff company are being very threatening and demanding right from the start or you have

very good reason for the case to go back to the client / council then I advise to deal with the bailiffs. It isn't as difficult and scary as you might have thought!

 

This is very important: There are two types of bailiffs, First call or Levy bailiffs and Enforcement bailiffs. Just because

you hear the word 'bailiff', there is no need to freak out. Usually, when a case is passed to a bailiff company, it will go

straight out to a levy bailiff. The levy bailiff is there to set a payment arrangement with you and is NOT there to remove

your goods! Yes they will ask for a payment up front but you do not have to offer this as they will agree to set a payment arrangement / plan anyway. If they become threatening then back off and say you will go back to the council or Citizens Advice Bureau. Levy bailiffs are usually quite easy to deal with though so this is not usually required.

 

This is also very important...DO NOT agree to a payment plan that you cannot afford because this is the start of your

downfall and is the main reason, in my experience, that most people end up dealing with enforcement bailiffs threatening to

remove their goods.

 

One thing I must mention...A levy/first calls bailiff WILL charge for the service but this is legal so there is no way of stopping it unless you really really want to force the case to be sent back to the client but to be honest I have seen so many cases go to an enforcement bailiff while waiting for the client to sort it out that I don't recommend this at all. An enforcement bailiff will usually charge around 90 pound for calling out, even if no goods are removed.

 

What if the bailiff is not accepting your offer? Try to show the bailiff some kind of proof of your income or benefits, as

this is usually good enough to send them off accepting the lowest possible payment plan. If they are still not accepting the

offer then tell them you are going to the Citizen's Advice Bureau as most bailiff companies will accept an offer from them.

 

OK, by now I'm hoping you have a payment plan in place? If not and you have been dealing with a first calls / levy bailiff then let me know and I will try to help! I don't have knowledge and experience of every bailiff firm but I will do my best.

 

 

**Very important** You have a payment plan in place? Good. Call the bailiff company to confirm this and if you have more than one case with them then you should ask them to confirm that the plan is to cover all cases because these companies often 'forget' to cover all cases so one of the other cases will default and they will send an enforcement bailiff so they can add more fees.

 

**Also very very important** Check the exact details of the payment plan with them. You need to know exactly when it starts and when the first payment is due and also how often payments are due because first calls bailiffs get this wrong so many times. You have the right to request the payment plan to be sent to you in the post. I don't think any companies charge for this either so ALWAYS request it!

 

One final tip for now... Can't call a mobile phone when the bailiff is on the road? Don't worry, call the call centre of the company and they can ask the bailiff to call you back. Don't waste all your credit on calling them! They will always call you back as it is in their best interest.

 

This should be enough information for most people who receive a letter stating they owe a debt. If you keep to this then you should have no problems and the debt will be paid off.

 

Ask me anything you need to know or let me know anything I have missed. I WILL be updating this!

 

Thanks for reading.

Don't let them beat you!

the baliff is being very unreasonable he wants me to pay a non domestic rate for a business which is not trading 11000 all together i offered him payment plan he is not listening he has levied on my sons car who has nothing to do with this i have emailded them to remove this he just not listening i am not going to let him inwhat more can i do

Edited by ami1
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The bailiff has NO power of enforcement. They only gain power once you give it to them by means of a WPO.

 

What letter are you talking about. I only got letters from the council, and then a liability order from the court. And then hand delivered letters from the bailiffs.

 

IMHO Never Ever agree to pay them anything. Tell them to go away, and mean it.

They will rip you off, and then deduct their fees before the council get anything if you agree a payment plan.

 

Pay the coucil direct, they cannot refuse to accept it.

hi i have rang the council and emailed them but they are refusing to acept my payment offr what can i do

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