Complaint Procedure against a Orthadontist

[3333333]

As the title states can anyone give me any information on the complaints procedure against an Orthadontist please.

Also I may be looking for compansation for my daughter, how can I do this.

Any help/information would be good.

[Guest Old_andrew2018]

IMHO you need to supply a little more detail in order to receive a reply/advice on how to proceed

[3333333]

I will try and be to the point.

My daughter had a brace fitted nearly 2 yrs ago, at the time there was 2 orthodontists at the practice, within 6 months the one treating her left, which left only 1.

They had no replacement so my daughter was transfered to the other.

Over the months her appointments where cancelled and she went as long as 12 weeks which we have now been told is unacceptable.

Her last visit at the beginning of the yr included bands being fitted, well as before she went 18weeks between appointments due to cancelations again.

When she finally got in to see a temp Ortho she was told that the bands had been on way to long, thus causing 2 of her teeth to fully rotate.

Of cause we were not happy and got PALS involved who organised for us to swap Orthodontists.

When we finally got the first appointment with the the new Ortho, he as said he can not treat her because she needs to see a Ortho specailist.

Reason, she had 2 teeth removed at the start of her treatment which we have now been told was not needed,2 teeth have fully rotated and her teeth have now over corrected:-x

Hope I have explained it correctly.

[Guest Old_andrew2018]

The complaints procedure will be available from your PCT (primary care trust), IMHO you will need to push to see the specialist ASAP, have you been told where he/she is based.

 

Andy

[3333333]

Yes the new Ortho who said he could not treat her, as written(yesterday) to the specialst, so it is a case of waiting, we have contacted PALS but she is on holiday until Tues, only 1 that works in our area for this issue:rolleyes:

So it is a case of waiting again, but if it is to long we will persue a private specialist which the original Ortho will have to pay.

[MRSWESTHAM]

I would contact your local PCT first befor you pay out any money

[3333333]

PALS have contacted us today and said they have had a meeting with the contracters about this Orthodontists, because they have had 16 complaints.

They have come back to us with the comment, they have a new Orthodontist starting Oct do you want to go back:-x

Ho yes they have F***** my daughters teeth up so we will go back:shock:

We have now left it for them to contact the specialist, to speed up the appointment.