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    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
    • AMEX and TSB the 2 Creditors who you need to worry about the least, ever!  Just stop paying them and forget about it, ignore all their threat o gram letters.  Only if, and with these 2 it's a massive if, you end up with a claim form you need to respond, and there will be plenty of help here.
    • No, nothing from Barclays. Turns out i have 2 accounts on here, and i posted originally on the other one. Sorry about that.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

dolly v Nationwide : * * WON * *


dolly
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20 mths ago I stopped using my nationwide flex account. I never got statements for it, just once a year I think, and never really did much withit - paid money in, had a few small DD's coming out that sort of thing. Anyway, I went into the branch this morning to pay some money into the childrens accounts and it flagged up that they needed to speak to me about my account.

 

Apparently when I last used my account - July 2004 - I was 27p overdrawn. Want to know what my balance is now......

 

-852.55

 

:shock::shock::lol:

 

Looking at the printout she gave me, they are charging me 30 a month for unauthorised overdraft usage plus an interest charge of around 27.28 a month, which obviously increases each month.

 

I guess I need to write them a letter?!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Guest stephen

wel your doing well. I wonder how long it would take for them to ask you for the money? or if the would be stupid enought to try and claim it via the courts

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Oh they asked me this morning what I planned to do - as I was in a rush and the baby was yelling (good girl, trained her well :lol: ) I said I would look into it....so I have, here!!

 

Funnily enough I have never received a letter from either them or from a debt collection agency about it which did strike me as odd at the time.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Guest stephen

Personally, I would send them a letter saying here is the 27p i owe you if you want the rest see you in court. (However, that just me)

 

I would suggest you write to them and explain that these are penalty charges and enclose a cheque for 27p in full and final settlement.

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dont you know how much money you can make from this though! see... you owe them 27p plus the interest on that original 27p. they owe you the bank fees, plus the interest they charged on the fees plus 8% APR. thats running at £68.16 per year so far. id work out how much they really owe you and then sue them for it :) you should make a nice little profit

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Guest stephen

soory guys but she want make any money, all she will do is get the amount wiped form the balance, that they say she owes, she cannot claim interest on this as, becasue she has not paid it.

 

Therefore, my first advice stands send them a cheque for the 27p that you did owe and inform them that the rest are illegal charges.

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Thanks Stephen, that is great.

 

Also have other charges over the years, namely when they decided to clear a cheque for about £180 and then 3 weeks later decided that it had not cleared at all and that it was written from a cancelled chequebook, debited the money from my account which left me over the limit with a few small DD's not coming out.

 

How on earth can they do that? How can they say a cheque has cleared, give you the money only to take it away again?

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Well, I took your advice Stephen and sent them a cheque on Saturday for 27p along with a copy of the letter due to charges over the past 5 years.

 

Will let you know how it goes - not expecting them to bow down without a battle but you never know.

 

Thanks again.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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OK, paid the 27p and asked for the charges to be paid back. Today got this letter:

 

Dear Mrs Dolly

 

Account No: xxxxxxx

 

I acknowledge receipt of your letter dated 9th February and note the comments rgarding the charges made to your account.

 

I am sorry you are dissatisfied with the charges and feel that they are unreasonable. However, to help clarify the situation can I please draw your attention to the enclosed Terms and COnditions and flex account interest rates and charges leaflets. These terms and conditions were agreed to on 23rd July 2001 when the account was opened.

 

I am also enclosing duplicate statements as requested showing all transactions made on the account since it was opened.

 

I hope this explanation is satisfactory. However, in line with our internal complaints procedure detailed in the leaflet provided I can escalate your concerns to my senior manager.

 

 

Got loads of sheets of statements, the leaflets as mentioned. It was sent from the Customer Services Manager at my local branch. No mention made anywhere of the 27p!

 

Onto step 2 then! Onwards and upwards!!

 

Edited to add: have just totalled up all the charges since opening the account and it stands at £1508.61, not including the 8%.

 

Thanks

xx

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

Just got a reply today - was a bit lax and didn't send off my second letter until Friday last week but today got this reply:

 

Dear Mrs Dolly

 

Thank you for your recent letter, your concerns regarding your Flexaccount have been passed to me for reply as the senior manager responsible for the **** branch.

 

The Nationwide Group uses the FSA rules when dealing with customers concerns. I've enclosed a leaflet that explains our Internal Complaints Procedure.

 

I'll send a full response to you by 26 March at the latest, but hope to do so before. Please bear with me till then.

 

If you'd like to raise any queries with me, my address and telephone number are at the top of this letter.

 

Thank you for giving me the chance to deal with your concerns.

 

Quality Manager North West.

 

In my letter I gave them 14 days, so am going to respond to this saying that the 14 day time limit I imposed still stands.

 

Must say that I am really impressed with the speed that they have responded on both occasions - it has always been by return of post. Incidentally, they should be reported to Royal Mail as well as they are sending out first class letters with only 29p on as the stamp value instead of 30p :lol:

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 weeks later...

Well, got the final response to my letters just now in which I said I would take them to court if the charges weren't refunded.

 

Seems to be a bog standard letter of refusal really, nothing interesting stands out: thanks for getting in touch, blah blah. Paraphrased below:

 

"We are grateful for the opportunity to explain the rationale behind our charging policy. As you know, if we allow items to be paid and it means you exceed your agreed overdraft or we have to return an item unpaid on your account, then we will make a charge in accordance with the terms and conditions.....and these are agreed to by yourself when you sign in acceptance of our terms, when signing the application forms.

 

Nationwide believes it is open and transparent about charges....I hope that this has helped clarify our position and you'll appreciate why I'm unable to refund any charges on your account'.

 

Particularly loving the use of the word 'appreciate' in there!

 

Oh, and if they don't hear from me within the next 56 days they'll close the file. Guess they won't be doing that then because next Tuesday, 14th March, I am filling in the court papers.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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  • 2 months later...

Hi all.

 

Just following up this thread - have had a really rough couple of months so everything went on the back burner but now I am up and ready to fight again.

 

Have completed the moneyclaim form as went through all the procedure a couple of months ago, (just about to pay for it)but since then there have been extra charges added so the original letters I sent out now have an old figure on.

 

Do I need to go through it all again or can I just fill in the correct figure? Difference is about £400. Got a comprehensive 'bog off' from the bank anyway.

 

Thank you as always.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Personally I would just amend the amount on the moneyclaim form as in principle the bank have already told you to bog off...

25/06/08 - NatWest - Prelim letter

09/03/06 - Halifax - Settled 27/4

22/03/06 - Capital One - Settled 24/6

17/04/06 - Nationwide - Settled 8/9

 

 

Hit the DONATE BUTTON and give 5% back to support this site!

 

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but you must admit they do like to be different

Good luck

 

J

You may think that but . . ......

____________________________________

Total repaid to date £1947.58

 

Lloyds Currrent a/c £745.27

Moneyclaim filed 17th June

Defence and AQ 25th July. Case struck out 11 Aug

reinstated and hearing 15th Jan 2007

 

Lloyds loan a/c D A request expired 19th June

Proceedings under S7 Data Protection Act issued 29th June defence and counterclaim 27 July

Hearing Jan 3 2007

Listed final hearing April 2007-

Judge declared an interest and disqualified himself

new date to be set

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Addressed all my correspondance to my branch but received letters back from NW Regional Office......who would be best to serve papers on?

 

Thanks....getting excited now, just about to pay :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Done it!

 

Claim Ref: 6QZ38787, £1821.15 + £120 Costs.

 

Must be a sign as well as my first charge was made 14/06/2002, exactly 4 years ago!

Fingers crossed guys :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Hi Dolly,

 

I am just off to court too. Haven't started proceedings yet though, Am scared! Can you have a look at my thread I have asked a couple of questions but had no response, also how did you change the title of your thread??

 

Thanks Dolly,

 

Juicy

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Got my acknowledgement through the post. It is deemed served on the 20th June and Nationwide have until 4th July to respond.

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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Good luck and well done for making the claim. We are slightly further on. We did Moneyclaim on 31 May, notice deemed to be served 5 June but they must have got it sooner as we have a letter dated 2 June (but not received until a whole week later so this may be wrong) saying charges have been refunded. It's not yet confirmed but at least it's a good positive step. The amounts are very similar to yours.

 

Also the claim was acknowledged by Nationwide on 9 June.

 

Based on that I expect you to hear something very soon. Fingers crossed for you.

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Thanks joneshousehold - let's hope they do the same for me, and you Sunnyjools as well :) They must be busy at the moment!

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

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