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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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How much can they take from benefits???


msowing
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That's bowlarks..... nice try though. I'd be interested in the point of law they're referring to! ;)

 

What's the debt for and how old is it? Is there a CCJ? If you can give a few more details and a bit of history, we can help you better....

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Thanks for reply PriorityOne.

 

Its for an RBS Mint card amount owing £1800 card taken out 2004 last payment was Jan 08 I have sent for CCA and it was ok it had prescribed terms etc. Have you scanned it on here for checking.... ? No CCJ. Regal also say in their letter that I have to send them a copy of my P60u form to prove my entitlement to Carers Allowance That is absolute rubbish!! They have no right to see this information at all :mad: but I have already sent them a post office account statement showing my entitlement. You didn't need to do that either... They say they will also contact DWP for confirmation[which I didnt think they could do] They can't... it's confidential. The levels these guys stoop to never ceases to amaze me:rolleyes:...

 

Letter actually says that people in finacial hardship or in receipt of benefits must pay a minimum of £12.50 a week and that is the minimum they can accept Rubbish...they will accept what they're given

 

I can only afford a £1 a week at present. Then that's all they're gonna get :). If you're sure that the Agreement is enforceable, then pay this amount regardless of what they try and get from you... and make sure you keep a record of those payments [/quote]

 

If the CCA is in order... have you looked into re-claiming charges on this account from the original creditor?

 

:)

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