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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Vodafone Legal Action


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Just to show everyone that you can take on bullies like Vodafone and win, I got a judgment against Vodafone Ltd last month and now's the good part. Publicising their behaviour so that people in the same position can use it as evidence of their true nature. The details are on this site including the actual judgment:

Vodafone Ltd

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Thanks for that. I'm really please but worry how long I've got before they do something about shutting it up. But maybe I'm judging them too harshly. Only a bullying, wholely dishonest company would try to challenge a judgment won fairly and squarely in court, and that has already been paid, just because of the bad publicity I think?

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Is this discussion about the website or Vodafone? I've told you the facts and confirmed them And said I understand that if I don't print the facts I could be in trouble but you don't believe it. It may also interest you to know that Vodafone were warned about legal action in many phone conversation. It was sugested that they listen to the phone conversations that would have proved without doubt who was telling the truth. They ignored my requests both before and after legal action was started to listen to those recordings. Or at least maybe they did listen but they didn't take me up on the offer. But maybe you think that's one sided as well!

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Reply to Jacktheband

All parties, me, the judge, and Vodafone's solicitor, agreed that it was ridiculous, that after leaving Vodafone and starting the long laborious and stressful legal action, that during pre trial exchange of documents etc, that I should contact Vodafone to take up some £50 cash back offer on an account that didn't exist!!

 

Re Buzby's coments: I will be contacting the owners of this website to clarify a number of poiints.

Edited by abilitycom
Typo and to clarify.
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Thanks for that, I appreciate your comments.

 

After thinking about it overnight and clarification from this website I think maybe Buzby could have some kind of connection with communications companies like Vodafone? He uses their logo after all. Or maybe the fact that he's in a rage is that he has a number of bad debts he doesn't want people to find out about? Who knows?

 

Interesting though.. BT = Buzby does it not?. (If you are over a certain age.)

 

Yip, Judge, Jury, and Excecutioner as well. Self appointed expert on everthing.

 

I suspect that (apart from the next RANT in "CAPITAL LETTERS" again, in case I don't hear too well) he will be onto Vodafone as quick as you can say "What Beatie? Sorry that was your old name, Buzby!! You don't say (pal), yet another complaint you weant to refer to us. Great, well done wee man. Power to yer elbow! I'll put yer expenses claim in the day."

Better than working in a call centre!

But like he keeps saying, "Vodafone will be in contact!!!!"

Edited by abilitycom
Clarification and elaboration
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