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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi folks,

I went BankRupt last week Jul 1st.

Had got nowhere with token payments, the penalty charges kept mounting up, falling further behind.

 

I filled the forms and went to the court, having rung the day before.

I paid the full whack although I think I will try to claim back the £150 discount as I was also on benefits - does anyone know how to do this?

 

My situation was very fluid, lots of stress, new part time job playing havoc with my benefits allowance, plus a house move to pay lower rent.

Then my car failed mot which didnt help my mood!

 

Turned up at court at 8.30 and was 2nd in line.

7 other cases that day, and the previous day they had to turn people away!

 

Handed over money and forms, the judge saw me for 2 minutes, and that was that.

Spoke to Official Receiver on phone, will hear from them, nothing after 1 week so far.

 

So it shows how many people it is happening to.

 

I then opened a basic account with co-op bank. My jod told me my wages may go into my old account as the date for changing details had passed!

That's not good, as that account is frozen and I'll unlikely see much if any of it - they will try to get me paid by cheque.

 

I'll try and keep you all updated on progress.

 

G

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Heard from OR today, 8 days after the BR.

Have an appointment with them for the 20th. Pain as it right in the middle of a work shift, so will try to rearrange, but the 20th will be nearly 3 weeks already into the BR.

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managed to get the appointment with OR later in the day so as not to clash with work, which is great.

have to take statements, cards, cheque books, etc.

She said the meeting had to be finished by 2pm, and since it's a noon appointment, my maths says it's a 2 hour max visit, so shouldn't be too bad.

I have nothing to hide anyway so fingers crossed!

 

I also had a result in that my first wage from temp job was given to me by cheque.

They couldn't guarantee it wouldnt go into my old frozen one, but now I can pay the cheque into my new co-op basic account.

 

That new account didnt take long to come through, basic debit card and internet functions, so us lot going BR these days have it so much easier than even 1 year ago.

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went for interview with OR on Monday. Main reason it was not over phone was because my work history has been varied, including self employment, so they wanted to go over the details.

Felt like I was repeating the same stuff yet again!

 

She said she would 'write a report'. All seems a bit slow to me, but today marks 3 weeks into the BR, so that's 3 down already.

 

She said they would write to the creditors so that hadnt been done yet, and I have received a couple of default notices.

 

I also took my statements and cut up cards, only to be told they didnt really need to see them! Found that a bit strange, almost as if she a bit unsure of what she was doing.

Also no comment was made about my outgoings claims on my statement of affairs. I don't know if this has to be agreed by OR, or whether it's just accepted.

 

Maybe that will be covered in the 'report'.

 

Oh well, not for me to wonder why at the moment.

 

Also in the middle of house move, so a bit stressed, but pressing forward!

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  • 2 weeks later...

Is there a guide for what to put as outgoings claims?

Are there general guideline figures that work, or is it really an individual thing?

 

I have yet another questionnaire to fill in about them!

 

Still surprised that the OR has not been in touch with creditors, it's now a month since I was BR.

 

Cheers,

Gordon

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  • 2 weeks later...

Filled in income payment order questionnaire.

I shouldnt have probs, as my current job has flexible hours, and is only a 12 week contract.

Therefore my income is unpredictable, a big part of why I am in the position in the first place!

 

I was also asked for last 2 years accounts of my self employment.

Since I am sole trader, I dont have to publish accounts. All I have to do is fill in my tax return, and then inland revenue send me the calculation.

I have sent those for the last 2 years as it's all I have.

 

Weird, since I have signed authority fo the OR to see all my bank accounts and inland revenue details - why they are asking me still seems a bit weird.

 

Anyway I have nothing to hide, so will keep telling them what they ask.

I have no house or assets to liquidate, so early discharge would be nice, but I have suspicious feeling my self employment may be a spanner in the works...

G

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  • 2 weeks later...

I have a new question as of today, but first a quick answer about my trading accounts.

 

I sent a letter explaining to the OR that as a sole trader I didnt have accounts, just the yearly letter from taxman after I had sent my tax return, so I sent them those taxman letters.

 

My new question, which hopefully someone can help me with - today I got a letter from OR with an Income Payment Agreement.

 

It's for £50 a month for 3 years.

 

Firstly, I'm a bit surprised as they know I am only on 12 week rolling contract at work, with flexible hours, so my income is variable and unpredictable.

Presumably I would have to tell the OR each month if I no longer had the £50 disposable income they think I will have!

 

Second question - it says that during the term of the agreement, i.e. 3 years, I have to tell them of any increase in income, and the OR may claim any increase for the creditors. That by definition means after discharge.

 

I thought that after discharge I could earn what I wanted and that was that, but this seems to suggest otherwise.

Can someone advise please?

 

Thanks!

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ta debtinfo - the thing is my income varies every month, so presumably as my expense claim is steady every month, I have to negotiate every month with the OR as to how much I pay?

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the OR will take an average over 3 months and will expect you to save up in the good months to pay in the bad months, they will not change it every month but might do every 6 months if you have a general change in income

 

still seems a bit strange since I am only on a 12 week contract.

 

And it lasts for 3 years?

That means my situation will stay the same even after the BR is discharged?

 

I thought once the discharge happened, you could earn any amount, and the debt was cleared?

 

Cheers.

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Thanks Louise,

My disposable income for the 2 months since BR has not been over £99.

According to my expenses claim anyway, but that did include £50 a month for leisure.

 

Maybe I should also ask the OR for a breakdown of how they reached the figure?

 

It could be I should just sign it, it can be renogotiated, but I worry that once signed the renegotiation may be hard!

 

Thanks for the continued advice.

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  • 1 month later...

Hi Folks,

I thought I'd update you, since it has nowbeen 3 months since the BR.

 

I wrote to the OR on 2nd Sep about the IPA they had sent me, I told them my contract was only temporary and flexible hours, so was queryng the IPA.

No answer a month later.

 

In fact in the 3 months since BR, I have still yet to have any comment about my expenses claims whatsoever.

 

The contact has been minimal to say the least, and I suspect their office is swamped with work.

 

I will just plod along until I hear further.

 

One downside, my work pays every 4 weeks, meaning 2 paydays in October.

That could present problems when I tell the OR!

 

Will keep you updated on any developments.

 

G

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  • 4 weeks later...

ok, so BR was 4 months ago now.

Not much change since last month to be honest.

Still no response from OR since I queried IPA.

Still no news about the expenses I put down.

 

I know they must be busy chasing bigger cases, after all the court was turning people away when I went, but I do find that strange.

 

I am also still getting calls from BOS, which I dont answer, and letters from MBNA, still saying they are charging me late payment charges.

 

Is there someone I should be reporting them to for this?

 

Regards,

G

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  • 5 weeks later...

Hi folks,

5 months into the BR.

Despite hearing very little from the OR, I was carrying on, then I got a letter from OR about possible early discharge.

I had to fill out another income and expenses form, but no problem there as my situation is unchanged, figures are the same.

Fingers crossed, that seems promising.

 

I never did hear if my expenses figures had been allowed or not, but now I am presuming they *are* allowed.

 

Keep getting letters and phone calls from some creditors, which I had just been ignoring, but BOS visited my old address, so I had to contact them to get it stopped.

They told me they had not been contacted by the OR

I asked them to confirm that in writing, so I could chase the OR.

They refused, saying it was not something they did.

 

I suspect the reason they don't is because it would commit them to a position of not being informed, which I suspect they are fibbing about!

Then they asked if I had another BOS account when I went bankrupt, and I told them I did.

They said they had been informed about that one, but not the other one, and were not able to cross reference.

 

I have little doubt that this is cobblers, that they have been writing and ringing knowing full well I was BR - ho hum at least they will stop now.

 

So back to waiting to see what happens, with a potential early discharge on the cards.

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  • 3 months later...

Hi folks,

no posts from me for a while, because there was no news!

I filled my early discharge questionnaire in December, but the OR had specifically said not to follow up on progress because he would not answer as he was too busy.

 

Since Bank of Scotland continued to write to me and call me, I assumed it was them that had refused an early discharge.

 

Then I got a letter last week from the OR, my early discharge went through on March 11th!

I got a copy of the court order.

 

Incidentally I also on that day got a letter from Bank of Scotland agents telling they were preparing papers to take court action.

I had ignored all their previous efforts, and while I knew this would be thrown out by the same court that dealt with the BR, it was a load of hassle, so I rang them and told them I had been bankrupt since July.

Lots of silence at the other end - they suggested they got in touch with BOS, and I agreed!

 

Anyway, the early discharge order says I need to -

1. continue to cooperate with the trustee.

2. continue to cooperate with OR regarding administration of my BR estate.

 

I'm not sure what those mean - any advice?

 

Also, I think I am now eligible to stand in the election.

I am disqualified if I am subject to bankruptcy restriction orders.

Whilst I was BR that disqualified me, but I presume I am now not subject to any bankruptcy restriction orders?

 

Advice appreciated!

 

So that was an 8 months banruptcy - stressful on the mind in advance and sometimes during, but it does get rid of a *lot* of stress longterm!

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