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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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mjc 007.5 V various payday loans


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This is no way a legal position, simply my opinion based on how I dealt with a similar situation.

 

I cancelled all payment arrangements and advised my bank not to honor any payment requests from these organisations. I did that in the knowledge that they will use any means, legal or criminal, to extract payment.

 

I informed all of them of my actions. They were all aggressive and some acted in dubious ways (calling work and discussing matters with 3rd parties) so I also informed them that if they attempted contact by any method other than in writing to my home address I would be be reporting them to TS, OFT, police etc. for harassment.

 

I made a repayment offer to each. They all refused, demanding payment in full. So, where possible, I made the first payment of my offer - those who refused to negotiate - I suggested they either sue me or pass to a DCA.

 

Of the 3 who did pass to a DCA, their claim was so weak that I simply ignored them, now they have gone away. The rest will recoup their balances in my time. From my experience, none of them will dare put their claim before a court. However, as I said, this is my experience and not advice!

 

I will never deal with these bottom feeders again - they act illegally, in the knowledge that most people will give up. Protect your finances, let your bank know the situation, use postal orders or prepaid credit cards, or even paypal - be firm and remember to check the legality of their demands before acting....

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One thing I forgot to mention - I noticed some odd transactions on my bank account, a couple of pence debited where they were "testing" a cancelled card - I set up a new basic websaver account, takes minutes to do and doesn't involve a credit check - and moved my salary there. Now they can fish to their hearts content, but each attempt leaves a trace of their fraudulent activity....

 

Good luck, mjc. It won't be fun to start but if you're firm with them you will soon see the balance shifting in your favour. BTW - is EPDL one of your creditors? Is so you may want to check out another thread on here regarding their lapsed licence....

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To be honest, EPDL are one one of the "nicer" ones (when I say nicer I mean less nasty!), I guess because they have to be more mindful of UK law than those overseas....

 

I won't go into details here because I know they read these forums and can put 2 + 2 together (no EPDL, 2 + 2 does not equal 400), but if you're interested in my dealings with them PM me....

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  • 2 weeks later...
Brief update -

 

Proving to be a full time treadmill, some small successes and now more than half of my exposure to this form of "product" has agreed repayment arrangements.

 

One of the firms has taken (or attempted to take) payments comfortably in excess of the maximum contractual value that they could legally claim. What would be the consensus view about this in terms of next stops for me? Do you think the police would be interested??

 

This is going to do me in if they keep on but I am sticking to my guns as someone who has been foolish in getting into this mess but is determined to find a way out!

 

Thank you to all the kind people here, you have been a massive support :)

 

 

 

Well, as you know these animals operate in their own little bubble - you are not a person, you are a revenue stream.

 

2 words - parachute account.

 

I tried to be reasonable and honest - not good enough for them so they acted illegally. On that basis I cut off their revenue stream and told them where to go. What's the worst they can do? They won't go to court, they could hit your credit file (but you probably wouldn't be dealing with them if it was squeaky clean), they will send in the DCA's - how you deal with them depends.....

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