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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hiya - you might already know this, but worth giving the banks the range of the cheque book you think the cheques came from and asking them to place a stop on the entire cheque book (effectively saying anything else out there from this cheque book is potentially lost or stolen). First Direct are (at least curently) being much more helpful in working with me to stop a number of this type of company from accessing things further when they have clearly been asked not to. It is not at all easy but when common sense prevails and a realistic repayment plan ensues it is another step on the road out of the hole that these firms want to keep you in!

 

Incidentally I have even had one of them telling me not to pay a priority debt so that they can be paid in full!! (failing that could I put it on a relatives credit card!!!) :mad::eek:

 

When I can will report this to all relevant authorities!

 

 

Priority debts are foremost the most important to pay as any debt management company, cab etc., will tell you. Can you not go to the person who actually owns the company in question? You know me I go to the top now lol.!

 

bub1

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Keep on, you are getting there. Dont forget to write to your bank about payments from cancelled card/account etc.,

Hold them responsible if they pay. I have told mine that and put it in writing, but they have assured me time and time again it cant happen!

 

They can only have what you can afford, they cannot put you in debt any further as they will then be liable for hardship. When they are not classed as a priority debt!

 

Can you not get any of the companies/bank to repay to you as a gesture of goodwill money they took without your consent?

 

bub1

 

Do not forget: A BRICK WALL CAN BE KNOCKED DOWN EVENTUALLY!

Edited by bub1
missed out
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I would look into that carefully. It doesnt sound right to me, I may be wrong. It seems that it is another loan just under a different heading.

 

Just double check everything first.

 

bub1

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