Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Mercers (again sorry)


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5322 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

FYI

 

CCA = £1 this is for the agreement they have 12+2 days to supply, the account is now in dispute if they dont, so you dont pay them

 

SAR = £10 for all statements they have 40 days to respond.

 

Stop answering the phone and if you do say in writing and put the phone down.

Link to post
Share on other sites

Thanks for the quick response all,

 

 

PGH7447 - Does that mean they are over charging me YES then? I will definatly look into requesting Subject Access Request when i get home.

 

 

Also they have just advised me that when i next call/contact them to advise of status that they will be expecting payment - and that casue the account is now 6 months in arrears soon the debt will be sold on - will this effect my case? I think i read in another thread that i can still request the same info through the new collection agency? Good let them sell it on these muppets are nothing more than phone bullies, I had them on my case before I joined the cag, but since I have joined I have heard nothing, still I wait in hope they start up soon

 

Thanks in advance all, and thanks for the speedy replies - really appreciated.

 

pgh

  • Haha 1
Link to post
Share on other sites

  • 4 weeks later...

you have requested the cca, and there is nothing they can do to you until they comply, stop wasting time on these morons, send the phone harrassment letter and that is it,

 

Have you send mercers the account in dispute letter for failing to provide an agreement? if yes then send calders the bemused letter along woth the phone letter then stop calling stop answering except to say in dispute

Link to post
Share on other sites

  • 2 months later...

happens all too often Im afriad and yes they can offset, best bet if they put the money back is open another account with a different bank and deposit the lot there and get any wages etc paid into that, these people dont care that you have to live.

 

also if the acount is in dispute then report them to the OFT and FSA

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...