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    • They haven't got a litigation department - it's all Kev!  So if you don't pay, Kev will pass the matter to Kev.  OK. Not exactly a threat that will stop you sleeping at night.
    • Sorry, but I agree with Plymouth Council as stated in their letter.  Based on their description of their incident. If you disagree, exactly why do you believe the Council have been negligent ?   Does your wife have any disability that the sports centre staff were aware of and they were offering assistance to her during her visit to the centre ? If you feel you have a case, go to a local no win no fee personal injury Solicitors. 
    • Hi Sorry for uploading them wrong. Im not technical at all and self taught so bear with me as im trying my best. Thank you for all the info regarding the signs, this was my thoughts as well. Yes they have changed teh signs since this happened Ill ahve to have a look back through and see if when I took the pictures they were already the new ones or I have the old ones. I cant remember off hand. With regards to Europarks running the site now, Just to make you aware there is another small retail park just across the road and Im sure they are Europarks. The shops within that park are just Aldi and B & M. The site that we received the NTK has a few more shops, Home bargains, The food Warehouse, M & S food and a few others. I put these for identififcation purposes just in case it is the other site that you were looking at. The main entrance sign is on the bend on the left as you drive in the entrance so when you drive in from the right and turn in you can see it in front of you but if you drive in from the other way as we do then you dont see it unless you know its there and as you say you would have to stop to read it al anywayl. The main thing that always jumped out at us was FREE PARKING FOR CUSTOMERS ONLY in large letters. Please find the notice of hearing date attached and an offer letter I received from the vultures DCBLegal this morning,    notice of allocation group nexus.pdf vulture offer letter re group nexus.pdf
    • Good Afternoon Stu,  Many thanks for your reply. I will do as you suggest and email them for the exact terms. I shall have a look through the Tenancy Agreement too  myself  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ibsys business problems due to bank


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If you put the date of each charge in your spreadsheet (the advanced one) it calculates the interest from that date. http://www.consumerforums.com/resources/templates-library/48-bank-templates/118-interest-calculation-spreadsheets

 

It updates everyday, so you can simply print off an updated copy any time you need it. Make sure you keep hard copies of the ones you use for your letters and court claim though.

 

Thank you, I saw that. I have a particular problem. Whilst I read that in Bankfodder's thread that he says any consolidation loan with interest should be claimed back (Interest) , I have a situation where the removal of £6500 in excess charges and running the OD up, this has had a cause and consequence situation due to shortage of cashflow. Poeple paid late, work and job orders lost, workshop production lost all due to cashflow. Does the Compensation Act 2006 have anything in this situation under which excess costs and loss of work can be reclaimed? We also have an insurance claim denied, the premium of which was added to loan and paid 10% interest on. Premium- £1212 plus interest and Statutory Interest now it owes £1645.

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Was this a payment protection insurance Ibsys? I suggest that you start a thread of your own so your individual issues can be addressed. We have tended to steer clear of claims for damages and compensation on CAG because they are so difficult to quantify and prove, and should claims be for over £5k people leave themselves in danger of having to pay the banks costs should they lose.

 

If you want to go down that route, I would suggest professional legal advice.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Was this a payment protection insurance Ibsys? I suggest that you start a thread of your own so your individual issues can be addressed. We have tended to steer clear of claims for damages and compensation on CAG because they are so difficult to quantify and prove, and should claims be for over £5k people leave themselves in danger of having to pay the banks costs should they lose.

 

If you want to go down that route, I would suggest professional legal advice.

 

There is time taken over the last 18 months, lost work and a PPI, a loan agreement where money has been transfered out but we don't know where, the loan where £3000 was paid in the early period but no reduction in payment or no time rebate off the end (13 monthly payments to come off) We have a tally, including declined insurance claim, charges, and removal of OD without warning--say £50,000

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There is time taken over the last 18 months, lost work and a PPI, a loan agreement where money has been transfered out but we don't know where, the loan where £3000 was paid in the early period but no reduction in payment or no time rebate off the end (13 monthly payments to come off) We have a tally, including declined insurance claim, charges, and removal of OD without warning--say £50,000

 

This affects jobs and the business as a whole. basically, they have stopped us from working out of this. If they hadn't have done this we would not have had an OD during this year at all. They say the OD coming down and so wanted us to take out a loan to tie us up in debt for the next ten years.

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There are obviously a lot of issues here which are specific to you. If you start a thread I will endeavour to get assistance for you, but I would re-iterate that you should seek legal advice, especially for a claim of this size. If you lose, the financial implications could be significant.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thank you firstly. First we have unauthorised borrowing fees and penalty interest. I used to speak to the Bank Manager every week so we could discuss what needed paying and for him to authorise the wages (which he did by fax to the local branch) For this I was charges "unauthorised borrowing" plus 26.4% int. £6500 in excess charges and he passed every penny.

 

I used to have to ring the Manager, leave a message for return call, ring the business center, ring customer care, ring "the customer services dept of excellence", text him, e-mail him and he would only return the call on Friday-wages day, so I lost production in workshop completely on Friday intill sometimes about 2pm- 4-6 man hours for 40 weeks

 

I was off sick for 4 1/2 months due to an operation. The insurance claim was declined. I paid £1212 up front for this added to loan (10%) Loss of claims-£1194. This now owes me £1645

 

Paid in £8500 (Oct 17) only allowed £1200 out(14.5%) .£11000 under OD peak. Told not to pay any bills. Had text message "sort your own wages out" I paid 3 x £100 arrangement fees to put OD in place. In the next 5 weeks I received another £12000. It took 3 weeks to negociate £4000 withdrawal which lost us December's production (but the workshop was clean!) and so had to pay supplier late so could not order materials so lost first job in January (£8000)

 

I have incurred late fees, penalties elsewhere, incurred charges and lost credibility due to the OD going up and down without notice and had things returned when he has agreed to pay a cheque then had the day off. They would not allow me to pay a solicitor in a court case when the OD was £11000 under its peak so lost the case by default (temporarily) so still battling it out, (£6500 default judgement)

 

The level of OD on the letters is different to the statements (£6-7 thousand apart) OD removed without warning and replaced.

 

Default on loan but this loan has had £3000 paid in bulk sum but payments have not come down and neither has the finish date altered. Money transfered out of loan but we don't know where. £600 plus interest adjustments not made as promised.

 

I have had to use personal account to get by. They have shattered my credit rating. FSB say it is attrocious, accountant says the same!

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I've moved the posts that I think are needed for your own thread Ibsys.

 

I assume that you were refused the insurance claim as you are self employed. The bank obviously knew this, so it's a clear case of mis-selling.

 

I hope to get more input for you from more knowledgable people.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Caro,

 

No, the reason for decline was "pre existing condition" but it was stressed that this disease could not re-occur as the area was removed where I received specialist treatment in Addenbrookes Hospital. The consultants in this hospital are experts in this rare condition. I also went 17 years without a day off work with it due to their success.

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