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    • We initially raised a complaint with the finance company who told us that as its over 6 months the consumer rights act won’t apply and we would need to provide evidence of the problem being there at purchase. As we have only just got the report from Mercedes we haven’t been able to submit this within their 14 day timeframe. Is this not the case then? Thanks
    • The previously little-known Chinese-American businessman’s fortune was transformed by the British taxpayer through 11 government contracts worth approximately £4.3bn for lateral flow tests (LFTs) made in China and sold by Innova. Charles Huang says contracts generated $2bn (£1.6Bn) profit   The government fast-tracked the company after its British representatives sent a direct email to Dominic Cummings, the chief adviser to the then prime minister, Boris Johnson, in July 2020. And, a Guardian investigation has found, the fast-tracking of Innova was supported by the then chancellor Rishi Sunak’s team at the Treasury. Innova became for a period of at least four critical months the only company authorised to supply rapid Covid tests in the UK, despite scores of others developing similar kits. At the time, the government spending watchdog raised concerns   Boss of US firm given £4bn in UK Covid contracts accused of squandering millions on jets and properties | Coronavirus | The Guardian WWW.THEGUARDIAN.COM Exclusive: Rishi Sunak’s team helped fast-track deal with firm founded by Charles Huang, who says contracts generated $2bn profit  
    • Welcome to the forum What makes you think that ?   Andy
    • We purchased our Mercedes in September 2023 from Doves in Horsham for £21000, paying half cash and half on finance. We also purchased warranty for life via Ramp as recommended by Doves. On 12th May 2024 the car failed to recognise the key and wouldn’t not open, the AA could not identify the problem so via our warranty the car was taken to Mercedes in Croydon. After 3 weeks the problem was finally identified as water ingress in the drivers side footwell which has corroded and blown various components. After further investigation it was discovered the windscreen was date stamped 2019 (all the windows are 2018 - therefore not the factory fitted windscreen) The leak has developed due to incorrect sealant being used assuming when this was replaced and also water leaking from the seam. The warranty company do not cover water ingress so we are now faced with a bill of £3635. As we are now at 8 months since purchase (problem started at just over 7 months) we are not covered by the consumer rights acts. Would we be covered Sale of Goods Act? We have all the reports for the works being completed but unsure if this should be taken to the finance company or Doves who we purchased the car from. Do we pay for the works and then try and claim it back or should they be paying? Any help would be much appreciated
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Stubie Vs MBNA


Stubie
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Hi All,

 

Got an AOL (MBNA) card in 1997 ish.

 

In March (28th) I sent off a CCA request to MBNA - no response to date.

 

Waited 14 days and sent default notice - no response to date.

 

Sent off SAR request - still waiting.

 

Phone calls started as soon as I stopped paying them and a couple of letters which were replied to along the lines of "Where's my CCA??"

 

Now received a court threat letter. Replied along the lines of "you've got no chance but go for it if you think you can pull it off" - waiting for reply.

 

The best laugh was the letter stating that they had withdrawn my line of credit. I sent the card back in 2003 and haven't had one since. I have statements back to 2001 and can show that the last purchase was in April 2003. All I've paid since April 03 is charges and interest. Whenever I make a significant payment, they put the interest rate up.

 

I have just been made redundant - told them in a letter. This got another 6% added to the interest rate but no formal response.

 

I'm now bristling for a court battle although I don't think I will get the pleasure.

 

Any advice would be appreciated but currently waiting for the next move from MBNA. They do appear to have stopped phoning for the time being.

 

SAR is due (40 days) on 9th June 09.

 

Thanks for any support/ guidance.

 

Stubie

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You could try using CPR 31.16 to get your Consumer Credit Agreement -

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/173201-why-you-shouldnt-use.html

 

 

You'll probably find that MBNA will send your SAR stuff very shortly after the 40 deadline - they'll have printed it off earlier but they always delay sending it....part of the game I guess.

Edited by supasnooper
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You could try using CPR 31.16 to get your Consumer Credit Agreement -

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/173201-why-you-shouldnt-use.html

 

 

You'll probably find that MBNA will send your SAR stuff very shortly after the 40 deadline - they'll have printed it off earlier but they always delay sending it....part of the game I guess.

 

Hi supasnooper,

 

Thanks for that.

 

I've read the thread you mention and am waiting for the SAR to came back before I go the CPR route. I think this route is quite costly so would like to avoid if I can as redundancy has stunted my options in terms of expenses.

 

I did send the SAR off a while back but they came back with "we need a document with your sig on to confirm your ID against our records", more delaying I guess. I don't think they have my sig to compare against anyway. They got a really blurred one which will be instantly recogniseable if they try to photoshop it.

 

The SAR is due on June 20th, from memory. Will see what July brings.

 

I have most statements back to Dec 01 and in that time I have spent about £400 (purchases) but paid £9500 into the account. I have no problem paying what I spent but a refund of all payments in excess of expenditure would be very welcome, in my present circumstances. How would you rate my chances?

 

Thanks again

 

Stubie

Edited by Stubie
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Hi,

 

I had a call from MBNA last night wanting to set up a call to review my financial circumstances.

 

I have agreed to this as I want to push them to come up with the agreement - so far I have sent 3 letters to 0 (zero) replies. I also wanted to confirm that the account is in default (and has been since 20th April) and all the other good stuff about non-enforcibility. And finally, to highlight that I am considering claiming all interest and charges etc in the absense of a CCA.

 

I propose to record the call - and tell them I'm doing it - and have my partner (Det. Con. Stubie) on the call - also introduced - as a witness and observer.

 

Is this a wise tactic or should I just say I've been advised to limit communication to written.

 

Any advice greatfully received.

 

Finally, can anyone point me at some top shelf POC to plagerise.

 

Thanks

 

Stubie

 

P.S. What do I have to do to be promoted from Basic account holder? I feel so stigmatised. :-)

Edited by Stubie
added P.S.
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Well, I'm sorry supasnooper, but my SAR came back today - 20 days early, no reminders.

 

They must like me :rolleyes:

 

Haven't gone through it all yet - too sunny outside!

 

I have got the usual tear off strip, microfiche malarky that most people get. Which I think is an application form. I've scanned both sides and flipped one to see if the tear lines up and it appears to.

 

Is there a consensus on the legality of these, I've read both sides but is there any precedent I might have missed.

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Having gone through the SAR I find it only goes back to 2000. There is no detail until 2002. The account was in operation prior to this but I'm not sure when it was opened.

 

Anyone know how I can get details pre 2002 if MBNA haven't provided them. Can I justify an estimation based upon the history that I can evidence?

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  • 3 months later...

Hi, any one who reads this,

 

I know I haven't done much here recently but as you can see from the above it was a bit one-sided.

 

I have just had a letter from MBNA telling me I must pay £43 ish or I will no longer be a customer of MBNA - I'm devastated, naturally, but they say they will sell the debt.

 

Anyone know which bunch of wasters I am due to lock horns with next?

 

Thanks

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Hi, any one who reads this,

 

I know I haven't done much here recently but as you can see from the above it was a bit one-sided.

 

I have just had a letter from MBNA telling me I must pay £43 ish or I will no longer be a customer of MBNA - I'm devastated, naturally, but they say they will sell the debt.

 

Anyone know which bunch of wasters I am due to lock horns with next?

 

Thanks

Did they send a copy of your agreement? and have they issued a Default notice. They must do this before they terminate the account and sell it on.

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I got a copy of a microfiche tear off strip - fairly standard, I think.

 

I did get a default, I didn't run it by the regs to see if its complian or not, perhaps I should now.

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