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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Restons/MBNA Issued Court Claim **ROUND ONE TO SF**


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Yes the robot was great! LOL :D:D Warning warning you are about to be contacted by some twits!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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On the security details questions, soem of my favourites are from a poster called Drexl Spivey on Diskmandave's Robinson Way thread. For example-

 

 

RW caller : Good afternoon, I am calling from Robinson way , can I confirm your name is Drexl Spivey ?

 

Drexl : I am he, Drexl Spivey

 

RW Caller : I am phoning in regard to your acc ...

 

Drexl : Cease

 

RW Caller : excuse me ?

 

Drexl : You are familiar with the data protection act 1998 are you not ? . Were you just about to contravene that act by what could be illegal disclosure by not going through the correct security checks to ascertain who it is exactly you are talking to ?

 

RW Caller : Er , could you tell me your postcode please .

 

Drexl : My postcode ! ( sounding incredulous ) , you can't ask for my postcode and think that fufils any kind of security criteria , anyone can know my post code, it is in the public domain, it is on the electoral register. How would you like it if the security code to enter your online banking was asking your postcode . You need to ask me something only I would know .

 

Drexl : you need to ask me the name of my first cat. That is the question i always use for any account. Ok, now ask away.

 

RW Caller : Hangs up

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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The above was posted on my original MBNA thread by Emma! to give us a laugh over robinson way!

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Hi Gaz!

i think you will like the above thread on Robinson Way it features some good DCA baiting phone calls!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Hi Muffintop

I think when the Original crediter sells or passes your account onto another pondfeeder there is always the chance the second pondfeeder may also try to take someone to court again or threaten it However if they silly enough to try and take someone to court who has already given original crediter grief in a court they are living dangerously! i should imagine!:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Hi sf and gaz, just got ask a q now that you two have steamed ahead of me in the knowledge front. can every dca that takes over the debt take you to court? does that mean that you could essentially be in court a whole lot and the barrister you have acting or even yourself having to take time off work could keep fighting the same issue the enforceability of any agreement?? this is a bit concerning sf that you have done round one but now your on to round two and 3 and 4? not sure i understand, i got an e mail about some debt collectors awards in the country, goodness knows why i got it but gonna post it on my muffintop v mbna thread as it gives loads names which could be insight.

funnily enough i did ask my soliciter about this just after we were discussing his and his barristers sucess in getting my Restons/MBNA SJ case set aside .He said if round two was successful and we beat them !All i would need to do in future if anyone tried to take or threatenend legal action against me on that account was just to tell him and he would see them off :Dand they could be reported to OFT etc ,Another good thing about having a CFA solictor involved! :D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Hi Debtsurviver

Thanks for your nice message! and my best wishes for you too!:)

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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scan0038.jpg?t=1254514163

MBNA say in this letter and are also saying to my solicter that i have contacted them recently!:mad: The last time i contacted MBNA was before i sent AQ forms in:mad: So i dont know why they are saying i contacted them recently,I have had nothing to do with them since solictor took my case on! Its weird that letter says otherwise!:confused:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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  • 2 weeks later...
Looks like MBNA have been taking lessons from Crap1 and their DCA's doesn't it. I am sure that they all must compare notes and switch round to different tatics every now and again to try and confuse and puzzle us all.

 

Did they send a copy of the aledged agreement with it ? and is it enforeable with all the required terms as required by the CCA ?

 

 

KB

Hi Keefyboy

 

All they sent was that crappy application form they always send!,You ask if it is a properly executed enforceable alleged agreement! Can pigs fly! LOL I am waitiing to hear if they have responded to judges directionswhich they should have done last week but you know Restons and their last minute surprises they like to spring on people! so you never know what they will try at last minute,Dont want to give away to much on this thread at moment because of trolls!but lets say i think my solictor got their measure and is used to Restons little games! If they carry on and loose they could end up paying my solictor a hefty fee! a lot more than would have paid a LIP:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Of course they didn't:eek: of course it's not:eek:

As I said AA99 do pigs fly?:D LOL

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Especially the ones employed by Restons. :-)

LOL ! :D:D:D

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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Sunflower here you go Flying Pig.

 

180px-Sus_scrofa_avionica.png

 

Gaz

LOL! Lovely pic Gaz! :eek:

Im happy to help with support and my own opinions but as i have no legal qualifications If I offer any thoughts to your problems please take it as from my life experience only and not of any legal standing. Always take further advice from the legal experts in your final action,

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