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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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SB100 v HFC - is this default compliant? Court/Restons ***WON***


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As 42man has suggested, you will need to deny them the s69 interest they are claiming.

 

You may wish to add this -

 

You are NOT allowed to add s69 interest to a claim based on a regulated agreement.

The County Courts (Interest on Judgment Debts) Order 1991 (No. 1184 (L. 12)) - Statute Law Database

 

Section 2 (3)

The Claimant claims interest pursuant to section 69 of the County Courts Act, 1984 which the Claimant should surely know they are not entitled to by virtue of the County Courts (Interest on Judgment Debts) Order, 1991 (SI 1991 No. 1184 (L. 12)) in particular section 2(3)(a), which clearly prohibits such an award:

 

· The general rule

 

2(3) Interest shall not be payable under this Order where the relevant judgment - (a) is given in proceedings to recover money due under an agreement regulated by the Consumer Credit Act 1974;

 

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Just spotted the collection charge (I'll bet it's around 16%), Restons are naughty and insist in sticking it on every POC even though they are NOT allowed to.

 

You must contest this is as well.

 

Collection charges are not allowed under OFT guidelines - http://oft.gov.uk/shared_oft/reports...dit/oft298.pdf

 

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You are given upto 33 days from the date of the N1 claim form before a defence needs to be submitted, so it may be worth marking the 33rd day off on a calendar ( my calcs make it Wed 24th June ).

 

I would advise waiting to see if Restons comply with your CPR 31 request before submitting a defence.

 

No harm in you having a look round some of the threads to see how defences are constructed whilst you are waiting.

 

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  • 2 months later...

Have a look through these links (courtesy of 42man) -

 

Help filling out Allocation Questionnaires.

 

Link Financial County Court Summons - N150

 

Directions for N150 or N149 Allocation questionnaire - Paul's guide to N149 & N150 AQ's

 

Allocation Questionnaire...Urgent help needed please!!! - N150

 

Court papers received- what now??!!**WON**CASE DISMISSED - N149 (with draft order for directions)

 

upto the eyeballs v CL Finance No CCA IN COURT ** Help ** - N150

 

The dreaded court claim came today... - N150

  • Haha 1

 

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  • 1 month later...

Post it up, blank out the details.

 

Restons do patrol these threads, but hey; there are plenty of Caggers who have given them a good bop on the nose even when they have quoted CAG in court. :D

 

We do not advocate taking advice by PM on CAG, as it may be totally wrong and cannot be corrected by others.

 

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The original DN is defective, so Restons/HFC are stuffed anyway !

 

Do all the dates and the amounts match up between the two documents ?

 

I only ask, as it will nail Restons in court if there are any differences between the original and the supplied copy......... something that has been tried before. :rolleyes:

 

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The Judge should be aware that you are a Litigant in Person and will advise the counsel acting for Restons.

 

The claimant gets to lead off the proceedings, do not interupt them but make notes of anything you wish to question.

 

You will then be given your opportunity to speak.

 

You will have to get a Witness Statement together and get it into the Court ASAP and send Restons a copy as well.

 

You'll need to oppose their WS point by point and add about the defective default Notice and attach a copy of Woodchester v Swain, together with any other Acts and case law.

 

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A Defective DN is/should be enough to stop an SJ - make sure it's mentioned first and hammered home.

The relevant case law is Woodchester v Swain, make sure you have a spare copy to hand.

If the Judge is savvy, he won't go past the Defective DN as he'll be wasting his court time.

 

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Well....you live to fight another day.

 

Restons didn't get their SJ which is good news.

 

I would also take heart from the fact that the Judge has let Restons know that the Default Notice is defective.

 

Restons now have an insight that the Judge is on the button regarding Consumer Law.

You've also fired a warning shot to their barrister that you have proof of postage...............and it ain't what they've told the Judge :eek:

 

As to the case going to the Fast track, this ensures that you will get a District Judge to hear the case.

He\She will have a good knowledge of the Consumer Credit Act and the Statutes.............and not a part-time stand-in Deputy District Judge who has specialised in Family Law

 

Restons being Restons, will drag this out trying to spook you into submission.........don't let them wear you down, as you hold the aces !!

 

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Restons are well aware the DN is defective (remember, the judge has spelt it out to them), so there is no point writing to Restons.

 

You could try a low F&F and attach very stringent conditions to this ( i.e. no further pursuance, credit file marked fully satisfied etc.).

 

.........and I would advise you get ready for trial as Restons will want to drag it out for their fees from HFC. I've no doubt you've read fairbyblue's thread to see the stunts they pull ;)

Edited by supasnooper
typo

 

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  • 2 weeks later...

I would advise that you just sit tight.........Restons are known for dragging the game out until the last minute....ask fairbyblue, robcag or myself. ;)

 

I know it's not nice having the case hanging over you, together with the self doubt that you may feel; but this is part of Restons strategy to see if you will blink first and cave in before they are forced to discontinue.

 

As you have pointed out, Restons have a huge problem with the defective DN which has been pointed out to them by the Judge......and Restons will know this.

Part of their strategy in going for the SJ was to see how the Judge saw the case ........and he's fired them a warning. :D

 

Remember, it's the Judge who decides the case, not Restons.

 

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  • 2 weeks later...

As Restons have failed to comply with the order, this will only irritate the Judge.............it's his orders Restons have chosen to disobey.

 

I'm sure you'll remind the Judge of this if Restons elect to continue to trial ;)

 

As I've said earlier, sit tight and wait to see what Restons throw at you next, but I'm sure you've read of their tricks already.

 

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  • 3 weeks later...

Oh dear !!!!

 

UKMail have changed their description of their mail services.

 

You'll need to look for a cached version of the old descriptions.

 

If I find it, I'll post it up.

 

However, see what Restons say about the delivery service, they may state Royal Mail. ;)

 

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  • 3 weeks later...

Unfortunately, it's Restons playing games again.

 

They did this with fairbyblue.

 

You have two choices;

 

1/ be proactive and apply to the Court for a Strike Out or an Unless order, unfortunately there are fees to be paid though.

 

2/ sit back and see what they do; then inform the Judge at the hearing of their abominable behaviour in not complying with Court Orders.

 

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  • 1 month later...
I've still had nothing from Restons. As we're in court next week I'm guessing they're not going to disclose or bother with exchange of statements.

 

I shall spend this week getting my costs together. I doubt they'll come to much though

 

 

You'd be surprised how they stack up.

 

Have a look at these links -

 

WASTED COSTS THREADS

 

Have a look at the pdf's that Surfaceagentx20 has attached at the bottom of the post on a letter for wasted costs -

 

Surfaceagentx20 wasted costs

also

 

Liabilty for Costs CPR 38.6

Sharpman v Nationwide credit card services ***WON WITH WASTED COSTS***

 

Welcome/Cohens - case withdrawn ***WOO-HOO ***

 

have a look at this post by IGNM on costs as well -

 

IGNM post on costs

 

and this one as well - http://www.consumeractiongroup.co.uk/forum/show-post/post-2685341.html

 

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I take the view of what robcag has written.

 

If Restons were so sure of their case, they'd be itching to get to court to batter you for the full amount plus costs. They'd also ask the Judge for a forthwith judgment so if you couldn't pay, they would proceed for a Charging Order.

 

 

This hasn't happened !!!!

 

Why ? Because they know they are stuffed.

 

They have also failed to comply with the Judges latest orders....not very clever really....which would be my first point to the Judge at your hearing.

 

I'd ask that you re-read the three threads (fairby's, robcag's and my own) that have gone the distance featuring Restons and their late submissions to defendants.....it is designed to spook you into submission.

 

I know it can't be easy for you to decide what to do as you are the one facing this; we can only offer advice from our experience.

 

I wish you well on whichever path you choose.

 

My tuppence worth.

  • Haha 1

 

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