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    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
    • quite honestly id email shiply CEO with that crime ref number and state you will be taking this to court, for the full sum of your losses, if it is not resolved ASAP. should that be necessary then i WILL be naming Shiply as the defendant. this can be avoided should the information upon whom the courier was and their current new company contact details, as the present is simply LONDON VIRTUAL OFFICES  is a company registered there and there's a bunch of other invisible companies so clearly just a mail address   
    • If it doesn’t sell easily : what they can get at an auction becomes fair market price, which may not realise what you are hoping.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Unenforceability Cases on hold until further notice


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I have got the feeling that a lot of people are panicking unnecessarily.

 

This judgement basically changes nothing. We all know that an unenforceable agreement does not mean there is no balance showing on an alleged account. Only litigation can clarify if there is a liabilty to the debt. The creditors may not follow that route but they still claim that there is a debt.

 

That is sufficient reason why they can report to CRA's regardless of what we would like, but there are others. I am sure that RBS are fully aware of when they can report and when they cannot.

 

We still need to focus on the main issue which is the enforceabilty of the agreement. If we go to court and win and there is no debt, the general opinion is that the money is therefore a 'gift' and we could claim compensation for the adverse reports.

 

It depends how and why we win but the main thing to take from this is the fact that a lot of people believe that they will get no adverse reports. Anyone who has suggested this in threads I have been involved in will know I always disagree and point out the danger.

 

Some of the CMC's have not helped because they falsly claim it will not affect your credit rating which is one reason why the MOJ pick on them.

 

I am afraid that it is similar to the law of Cause and Effect.

 

Thats my opinion and I am sure that many will not agree but I think that new caggers should start with that idea and any better result is a bonus.

 

Pedross

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Hi readalot

 

I don't think it's as cut and dried as that. It will be difficult to stop them reporting the information whilst the dispute is ongoing but there could be circumstances which enable you to get the default removed if it is settled in your favour. The same applies to the payment information that they report.

 

Its a long haul and its not easy but the end result is well worth while. What is right for one person might not be the right way forward for the next.

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This is the main key to the whole decision and why they can report to the CRA's

 

6. — (1) The processing is necessary for the purposes of legitimate interests pursued by the data controller or by the third party or parties to whom the data are disclosed, except where the processing is unwarranted in any particular case by reason of prejudice to the rights and freedoms or legitimate interests of the data subject

 

 

The Judge said:

In that context it is significant that the ICO (whom the bank's solicitors consulted) take the view set out in their email of 14 July 2009, that it is appropriate for CRAs to record information about unenforceable regulated credit agreements because, amongst other reasons, such information may properly inform responsible lending decisions, irrespective of whether the liability of the debtor is enforceable and responsible lending decisions are dependent upon lenders receiving accurate information about the ability and/or inclination of individuals to repay their debts. These are the same considerations as lie behind the Irresponsible Lending Project of the OFT.

 

Pedross says:

The agreement is unenforceable and therefore the liabilty of the debtor is also. We now have the option of repaying the debt anyway if we can and if we cannot or do not want to the Judge has decided it is only fair that the facts are reported to notify other lenders of our ability/inclination to pay.

 

Those were the facts before the hearing and they still are now and I can understand the argument. The CRA's are there to help lenders make responsible lending decisions and if they had taken notice of the reports we would not have had a sub prime mortgage crisis.

 

However, in many circumstances the 'debtor' will have no liability and defaults have been used far to easily in the past as a punishment tool. Therefore, we just need to prove that in our case it is not warranted and we have the following on our side: except where the processing is unwarranted in any particular case by reason of prejudice to the rights and freedoms or legitimate interests of the data subject.

Thats a whole new post of its own and in the case in question I do not believe that the claimant could argue that.

 

Pedross

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You need to do a bit of research before the 23rd Ste

 

For a start its no longer an offence if not supplied within 30 days.

 

Getting an agreement out of a creditor is very often like getting blood from a stone and if you do and its a credit card the total amount for credit is irrelevent.

 

If the creditor can prove a debt, agreement or not, as this thread will show at the moment they can report the information to the CRA's

 

I will leave it there and I do not want to discourage you from taking on the Halifax. I hope they settle out of court but not knowing too much about the case itself I am just pointing out that based on your post above I would not count my chickens and have a well prepared case ready.

 

Pedross

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have they repealed that part of CCA 74 which gives the lender X number of days to comply?

 

don't think so.

 

I am not trying to disagree with Ste just trying to help with the case being so close.

 

It used to be a criminal offence after 30 days but not any more.

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I will repeat again I am not trying to disagree with anyone.

 

In fact Ste is absolutely right, it was an offence in 1974.

 

I help those I can and I can do no more than that. You carry on Diddy I'm off to bed. You're the real night owl:)

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correct.

 

i hope egg-sterminator can come back on and update us... he did seem to know what he was talking about.

 

Well I can only apologise then.:oops:

 

I seem to have got drawn into the off topic 'banter' that we have had on this thread over the past 24 hours.

 

I will keep my thoughts to myself until the thread returns to normal

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