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Flight class change


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I would imagine if you have the particulars of the holiday in writing along with the payment quotation they should honour this.

 

not sure if this is covered in the montreal convention perhaps take a look there

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perhaps to save you time ring or email a similar airline i.e. if you flights are with BA ring Virgin and ask if they would do the same thing - sometimes they give you the answer quickly so you don't have to trawl though loads of paperwork - cheeky but effective!

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