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  1. Good idea, I'll try it tomorrow. We are BA airmiles account holders so they may help.
  2. It doesn't seem to be covered but it is a long document and skimming it there is no mention of class of flight. Thanks for the quick reply.
  3. Can a travel company change the class of a flight to a poorer standard and still charge the same for the holiday? The original booking was made with premium cabin on a return from cuba but they made a mistake in loading flight information and are trying to get us to accept this. We made the booking on the basis of the original flight and paid a deposit. Now they are saying they can't afford to let us go on that basis but will allow us to cancel. This may leave us with limited holiday options because holiday time is booked at work and can't be altered. Do we have a claim?
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