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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Shakespeare62 - v - a NastyBank


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This is just amazing.

 

I've just been given the link to this thread having pm'd Shadow about not touching the supposed "agreement" and wearing gloves when visiting it at the Amex offices. Hadn't posted the idea on any threads because I didn't want to tip them off. Another CAGger is also going for an expert witness and I don't know if they are here either, so will send them the link too.

 

I think you have got them, Shakespeare62.

 

They have sent me a so-called back of my agreement about three times, as have their DCAs, and it doesn't fit the front but they photocopy it as though it is a genuine back. If they reduce the size any more it won't be legible. I know that, and they know that, so at the moment they are leaving me alone.

 

I've read your post 428 and you have been amazing. I'll read the whole thread over the next day or so.

 

DDxxxxx

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Mishcons are one of the top London firms and will not be using some rubbishy set of chambers so the barrister in this case is probably not senior but on her way up. Criminal barristers cannot continue to represent a client saying he is innocent if they have an admittance of guilt from that client. I expect the same applies in the civil courts as far as honest barristers are concerned- they won't represent a lying client.

 

There are dodgy barristers of course but I expect Mishcons go for the best chambers, and if this particular barrister has integrity and an eye on her future she won't want to be continuing with this, so it will be very interesting to see what they do next.

 

I agree with the other DD above - if you can take it all the way Shakespeare, it would be a tremendous victory over all these lying, totally dishonest banks.

 

I believe BRW has said we need a total collapse of the banking system (sorry if I'm slightly misquoting BRW) and this is the kind of thing that could start that.

 

DDxx

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Clearly Shakey could instruct a barrister through direct access - and there's no need to use a solicitor. Cut out the middle man to save money if you can. :) My barrister (on a totally different civil case and paid for me by a very good friend) is £200 per hour plus VAT. You pay depending on the experience of the barrister.

 

What do we know about the barrister who won the Bank of Scotland case in the Summer? Sorry, can't think of the case name. Does anyone else have one they want to recommend?

 

My barrister's chambers would probably have someone (obviously of course provided none of their members of chambers is instructed by Amex because despite the fact that any chambers will say it doesn't matter I personally wouldn't use any chambers where you've got two members up against each other).

 

Choice of barrister through direct access is limited though, because only those barristers who have done the direct access course are allowed to do direct access.

 

Apparently it's also good for anyone wanting to take silk nowadays to do pro bono work. This would be a fantastic win for any barrister.

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Hi Shakey and all Amexers,

 

Yeats needs help on his thread - it's a new thread so you won't be getting any email alerts.

 

AMEX - MISCON - COURT

 

Can't remember the title of the first thread.

 

Obviously the judgment against him could be affected by the judgment in your case, Shakey.

 

He's been screwed by this horrible lot and their "original" document so I'm sure you'll have some ideas. He needs advice this weekend as there is a costs hearing on Monday. I don't know how to do whatever application he needs to do.

 

DD

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Re your post 609, BRW:

 

I think if any one of quite a number of us are taken to court by MSDW it will be us who will be turning up with a large folder of their agreements - all differently re-created. :D (Sorry to digress, S62.)

 

I wonder if they actually would produce a witness saying they had grabbed it from the archives, because we don't actually believe it has ever been in the archives, do we? So for someone to come forward and say that if they hadn't actually done it would mean getting someone to lie under oath. I expect the corporate lot might lie under oath but to actually get someone from, say, the typing pool to go along and totally make something up knowing they would be cross-examined would be dangerous I think.

 

DDx

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Well, if they continue with this, as you say, the agreement is only one point in the appeal, but you are getting some other good ammunition and I particularly like the 'paper trail' idea. I'd be astonished if they did actually send someone from management to 'plant' it but if they did they'd be on the register as Middenmess says, and what a funny place for them to be going. On balance though I think it's unlikely they thought they would be challenged about all this so they probably just created it and brought it to Court.

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He sounds fab, S62. In a fight he's on my side. :D

 

With that CV I think you would have even more grounds for an appeal if the judge refuses permission, but I really don't think they will.

 

I know we are all rooting for you, so please try and do something nice this weekend and relax.

 

DDxxxxx

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So, BRW, if that scenario is correct, what do you think happens to S62, and to those of us who are (or will be) challenging our agreements because they are reconstructions?

 

And if they say it's never going to happen again, how can they ever do it again (at least not to caggers!!!).

DDxx

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They did that with Monty in Scotland, I think, and his thread was discontinued.

 

Personally, I would like to think that I would refuse any such offer on a point of principle, but I wouldn't. My life is absolute hell financially, and if they offered me a generous settlement I would take it.

 

Sorry, everyone, I'm just being honest. Would I lose my house on a point of principle? No. I think anyone who would do that would be an absolute saint and I would have nothing but total respect for them, but I couldn't do it.

 

However, I'm a bit confused about why it would necessarily stop others from challenging them in the same way if they tried it again. They are so arrogant I believe that even if they did apologize they wouldn't be able to resist trying it again. Not everyone is on CAG. They'd just probably stop proceedings immediately as soon as this forensic expert issue is raised, and say a mistake had been made.

 

The problem is that the very best thing would be publicity for what they have done and public shame. It would be nice if a judge could see that.

 

DD

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OMG, you just popped up!

 

Well done.

 

There is an authority about the postal service, and when things are deemed served. I'll find it for you later.

 

Brilliant. I'm now going off to deliver my standard disclosure documents (or most of them). It's taken all weekend and I am in a foul mood. Your news is the first thing to make me smile today. :)

 

DDxx

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