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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Morgage Bank Mess Help!!!!


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Hi hope you can help!! will make this as short but to the point if i can.

 

My elderly relatives live in my home and i payed the mortgage, i live in england with my family and due to divorce i became finical stuck and in different accommodation (bed sit)

 

My relatives received an initial write then some weeks later so did i, i told my relatives to go for legal advice, and i tried to come to an arrangement with the lenders solicitors.

My relatives legal advisor's contacted the lenders legal team and between them told my relatives to vacate the property 8-10 weeks after the date of the write, the property was vacated some weeks before i was due to go to court for the hearing! i filled in the court paperwork to stop repossession but failed to submit the papers to the sheriff on time, i lost the case due to no response on my behalf, believing the property was repossessed i let it go! but complained to the Finical ombudsman as i had received no notice from the lender or relatives legal adviser of the agreement they both made to move my relatives out!!

 

3 months past and i got a letter from lenders solicitor stating i owed £xxxx and if i didn't contact them they would start legal proceedings and gave me 14 days to reply! :eek: i contacted them and they said i could add extra payments to the mortgage and this would be OK with the lenders:confused:

the next day i received a letter confirming the same conversation:confused:

 

I wrote to them asking for all correspondence to me from the date the arrears started as they never once sent me any details at all, and even when i wrote to them asking for a copy of the agreements between them of the conversation and arrangements to move my relatives out i was refused? they said it did not involve my data protection:confused::confused:

 

So i have a empty house and relatives that will not speak to me i don't even know ware they now live! and a bank happy for me to pay them at a little extra a month on the mortgage:confused:

 

the complaint is still open with F.O. so i need to put my case to them!!

 

Can any one tell me what laws the lenders have broke or should i just tell F.O. these events!!!

 

Any help would be good and welcomed thanks!

Edited by stress
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Hi, stress.

 

I'll see if I can get someone to help.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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