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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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What if the Judge asks..................... ....


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For the moral argument, i always think of this

 

 

1.In the case of Dimond v Lovell [2000] UKHL 27, Lord Hoffmann said , at page 1131:-

 

“Parliament intended that if a consumer credit agreement was improperly executed, then subject to the enforcement powers of the court, the debtor should not have to pay.”

 

2.Sir Andrew Morritt, Vice Chancellor in Wilson v First County Trust Ltd [2001] EWCA Civ 633 said at para 26 that in the case of an unenforceable agreement:-

 

“The creditor must…be taken to have made a voluntary disposition, or gift, of the loan monies to the debtor. The creditor had chosen to part with the monies in circumstances in which it was never entitled to have them repaid;”

 

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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So if I borrowed money from a creditor for £5k and paid back £5k, not including interest, but they cannot provide a CCA showing how much interest I should pay on that debt do I owe them money? Does a DCA have a right to pursue me for an apparent debt that I owe the original creditor which would/could be for interest charges/ extortionate late payment fees etc?

 

Some of these cards were offered with 0% interest...it could be argued that without a valid legally binding agreement they have no right to apply interest/charges/anything else.

 

In fact if you added up all you have paid, then subtract what you have spent, you have probably overpaid them already:cool:

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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First they sell the debt to a DCA, and get say 10% of face value for it..the other 90% is a loss on their books, which they would have paid tax on so they get back the other 90%..so far they have 100% of it back...then if they have insurance they claim on that too!

 

So its a no-brainer for them...get rid of it at the first sign of a problem, and they are quids in!

 

Plus, they dont have to dirty their hands, or risk adverse publicity by embarking into the murky world of DEBT COLLECTING!

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Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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... "In the case of Hugh Symons Communications vs Mr Williams of April 2006 it was found that Mr Williams was liable for a debt in excess of £18,000. The judgment was ruled in favour of Hugh Symons without a CCA because the defendant was unfamilliar with the rules of the CCA 1974. It was later determined in the case of Mr Williams v Hugh Symons Communications, approximately two years later, that the £18,000 debt should have been assigned to Anyd2Phone LTD. The judgment against Mr Williams was set aside when a valid CCA was producted clearly stipulating an agreement between Andy2Phone LTD and Hugh Symons Communications.

 

With respect, sir, it is because of cases like this that I would not be in a position to deny or confirm liability of any alleged debt without initially reminding myself of what information, if any, was provided by myself on any credit agreement".

 

I know this because I fought the case for Mr Williams ;)

 

I suspect that this was because the claim was not correctly defended in the first place

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Quite. But it proves the importance of having a valid CA present, and that this can in fact be relied upon when deciding liability.

 

Yes absolutely, but the problem we are having is that in SOME cases the judge is not following the statutes properly, and is making judgements based to some extent on the morality of the matter.

 

The point being that he has not been guided in the right direction by the defence, and has been persuaded by the claimant:confused: (you have to wonder how this can be possible), when he is there exclusively to follow the statutes to the letter, and SHOULD know the law!

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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It doesn't matter whether you used the card or not.

 

1.In the case of Dimond v Lovell [2000] UKHL 27, Lord Hoffmann said , at page 1131:-

 

“Parliament intended that if a consumer credit agreement was improperly executed, then subject to the enforcement powers of the court, the debtor should not have to pay.”

 

2.Sir Andrew Morritt, Vice Chancellor in Wilson v First County Trust Ltd [2001] EWCA Civ 633 said at para 26 that in the case of an unenforceable agreement:-

 

“The creditor must…be taken to have made a voluntary disposition, or gift, of the loan monies to the debtor. The creditor had chosen to part with the monies in circumstances in which it was never entitled to have them repaid;”

 

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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