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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Suz V Abbeysharks


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and here's the goodie........... they NEVER send me a letter telling me about it so....................... what the hell is it costing them?

 

Someone else's woe prompted me to come to this site only yesterday and I haven't had time to look through all the wonderful/valuable info yet. Anyway, what you wrote caught my eyes, Lou and does anyone know whether it is 'legal' for them taking money out of our accounts without prior notifications/warnings ??

 

Thanks.

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Cassandra.. I could be wrong so please don't quote me on this, but I thought they had to give you so many weeks notice of their intent to withdraw charges from your account.. even if its just a warning of how much and when they are taking it printed on your previous months statement? I always know when it's going, it's just impossible for me to budget around the amounts they want on top of my regular DD's etc, as well as feed the kids and pay the bills.

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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Almoner... it's not courage I need.. it's a blooming miracle ;) LOL

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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Karneval... I have statements back to April last year (exluding Dec). There are just 18 days left out of the 40 days given to them to comply. Unfortunately I havn't yet been able to open a parachute account so I'm panicking a little incase they close my account or withdraw my £1000 overdraft (which i'm into up to my neck). How do I estimate the previous 5yrs when my account has fluctuated so much over the years? without the statements I honestly have no idea of whats gone out as I did have some very good financial periods too? Really don't want to fluff this up, or lose access to my benefits in the process. It's a tricky one that's for sure :(

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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God suz youve disappeared again talk to me girl.Have you opened that parachute account yet cause weve got debt probs and the nat west didnt have a problem with it failing that try the post office cause some of my money gets paid in there you dont get debit card though but who cares eh!! Its a good question about estimates though stupid me thought id just do one charge every month cause i know thats probably the miniumm it is now ive found out you have to do a lot of sums and maths never was my strong point but i dont wanna start again so id be interested how you estimate it arent i stupid thought i was being clever as well this site has a way of making you feel stupid when you think your Bill Gates

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Gulp? :confused:... Ok let me go and give this one some thought LOL!!

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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Hya Kia.. nope not had any luck opening a parachute account on or off line. It's enough to drive you batty!...

Sure we'll make a Bill Gates out of you yet tho LOL!

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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Thanks for that Karneval... You're a true star!

 

Received letter from Shabbey today, the "sorry you're not happy and feel the need to complain" one. I gave it the attention it deserved and just filed it with the rest of the paperwork heehee.

 

Kia let me know how you get on with the book if you get it hunni?

 

Suz x

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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ive been thinking bout your missing statements hunni what i did after theyd sent some of them i phoned them to chase them up and they did send quite a few more of the statements out after that not all of them though quite a few missing still it was more awkard for them to ignore me whemn im on the phone to them. The laughable thing was he says to me the guy on the phone oh just hold the line while i speak to them in the microfiche building as if its in another building but its probably in the next office never mind a different building ha!any hows maybe try that to speed them up luv!!xxxKia

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Kia You're blooming NUTS!!! God you do make me laugh girl! Just when I thought I was having a crap day, I come online and find your posts... Thanks for putting the smile back on my face LOL... I think the N1 form is what we get from the courts to submit (am I right Karneval?)... and the moneyclaim is another route altogether we can take via this site? Please don't quote me, cos I'm completely blonde when it all come to this legal jargon LOL.. Plus I'm guilty of having drank half a btl of bicardi :razz:

Suz x

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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so i use the n1 form and dont read any of this till your sober mind you you are funny when your drunk and i would laugh but would wake hubby by the way dont shout Karnevil my heads swimming with it all the brain doesnt usually have to think so much and as for my spelling lol eh suz!!!xxxkia

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LMAO!!! Let me sober up and get back to you on this :grin:... Hick...

Suz x

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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dont forget phone call to abbey bout statements remember keep focused and not on the bottle of barcardi.Gonna get n1 form tommorrow and see if ill have to pay as im on benefits so maybe not bit of luck on that score eh as im skint at moment so it might have to wait keep making me giggle suz and i dont need to do an awful lot to do that to you to reduce you to fits of laughter lolxxxKia

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Hia Kia.. Have a nice night out and good luck with N1 thingy

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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had brill night out just what i needed to let my hair done and what do i talk about all night this site how sad is that i need to get a life and havent as yet got n1 form still hung over oopps!!might enlist new recruits it never ceases to amaze me how many people dont know its illegal what there doing mind you im preaching to the converted sorry to mention church thingy

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I havn't sorted through the paperwork yet.. will try to sort out the estimates tonight if I can get myself focused. Just not feeling very positive today at all.. God don't I sound a right misery gutts? Oh well, pick myself up, brush myself down and get ready to take out all my downers on the Scabbey! God help em now ;)

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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Oh go on... let it be my turn this time lol!

Thanks for the links tho Karneval x

No new post or news from scabbey yet, think my postie is too scared to walk up my drive these days ;(

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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yep suz i dont know what wed do without him.got two more scabby letters tis morning basically were dealing with it rubbish two of them as well must think i need to see double bit like me the other night eh!!xxKia

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Hya... Nope no parachute account, tried em all! but abbey have defaulted me so now it's proving impossible to open one. Well if they want to play silly beggers, I can play at being a dare devil and jump without one. Still going through with this... All the way.

28th July 06 - Data protection request taken into ABBEY branch with £10 cash... clock's started ticking!

05th August 06 - Microfiche arguement letter sent... In reply to first letter from Pam Speed, received from her this morning.

 

 

***I will gladly be donating 5% to this site!***

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