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Fizdup Vs Cahoot


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I have used the "contact us" bit of the cahoot website to request a list of all the charges that Cahoot have levied against me over the past 5 years.

 

I recieved the following email:

------------------------------------------------------------------------

Dear Mr. Byrne,

 

Thank you for contacting cahoot in Coventry.

 

You will receive a list of charges in the post shortly in the post, as requested.

 

Raj Dosanjh,

cahoot

Who would you rather be in cahoots with?

 

TRACKING NUMBER: A00002444293-00007287081

-------------------------------------------------------------------------

 

Has anyone else recieved such an email and is it true? Have they actually sent the information?

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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Yes, I did. You were lucky, it took loads of emails before I got that one, mainly they bleated on about paying for statements and all sorts.

First Direct - £2791.84 received in full and final settlement.

Cahoot - Agreed to settle for full amount of £2024

Abbey National - AQ questionnaire returned and 50% offered

Lloyds Bank - AQ questionnaire returned

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yep.. i got my staements sent to me no problems... I also sent all the letters via e-mail (saves on stamps)... Funnily I sent three seperate e-mails for each account at first. and recieved 3 very different replies... lol.. so when I got fob off letter I sent them all three letters in one e-mail plus breakdown of charges. Just to give them a hand.. sent LBA via e-mail too...

 

[email protected]

 

That's the e-mail for the people to send all correspondence to.. I also sent them a secure message from the website telling them I had indeed sent them e-mails... just so they couldn't fob me off, by telling me it wasn't secure, and I'd have to write!!

 

Good LUck!

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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Cheers for the info about the email address, that'll come in handy,

Out of interest, did you just write them a plain text email or did you attach a word file?

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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Share on other sites

Plain text. I did not want to give them any excuses for not reading it. I can just imagine.

 

"I'm sorry Abby, we cannot open word files therefore we cannot honour your request."

First Direct - £2791.84 received in full and final settlement.

Cahoot - Agreed to settle for full amount of £2024

Abbey National - AQ questionnaire returned and 50% offered

Lloyds Bank - AQ questionnaire returned

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yep... I sent attachments and they said they couldn't open them..

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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you know, I would have thought that a bank that did most of their work through the lovely internet would have been able to use a wordprocessor.

How many £30 charges equals a copy of WORD?

 

Barstewards, the lot of them :)

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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Share on other sites

Amazing isn't?

First Direct - £2791.84 received in full and final settlement.

Cahoot - Agreed to settle for full amount of £2024

Abbey National - AQ questionnaire returned and 50% offered

Lloyds Bank - AQ questionnaire returned

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I have recieved my list of charges for my current account and credit card.

I the total amount is:

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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Share on other sites

I have recieved my list of charges for my current account and credit card.

The total amount is:

Current account - 14 times £30 (unauthorised o/d charge) = £420

Credit card 8 times £25 (charge for late payment) = £200

 

Now I need to decide if I make a claim for both of these at the same time, or separately. If they were both bank account charges (or if they were both credit card charges) I would be happy to request a refund for both using either this (for bank accounts) or this (for credit cards).

 

Can I request refunds using the first of those two letters and putting the creditcard number in in place of an account number?

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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I did.. just used atndard bank account letter.. I sent two seperate letters in the smae e-mail.. Don't think it perticulary matters, so long as you give them the amounts... and schedule of charges...

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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Cheers Chimera, I see that your claim against cahoot seems to be going to plan, well done (and fingers crossed for you!)

Story so far...

 

BOS - Student account - preliminary request letter sent

 

Cahoot - Current account - list of charges totalling £420 recieved

Cahoot - Credit card - list of charges totalling £200

 

Mint - Request for list of charges made by telephone and letter.

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Share on other sites

Cheers mate... fingers crossed for you too...

 

I dunno where Cahoot are going with this not acknowledging claim thing... very strange...

Cahoot

JBD issued - 27/07/06, warrant issued 08/08/06

First Direct

Settled in Full

Capital One

Prelim Sent

Citi Financial

Offer of difference betwen £30 and £12

GE Capital - Evans Card, Data Protection Act

Argos Card, DPA

Barclay Card, 8th May-DPA, 14th July- 2nd DPA (asking complete history!!)

Egg Card & Egg Loan,DPA

NatWest Card

LBA

Vodfone

3rd letter re: default

Studio & Ace

Prelim for Studio e-mailed

 

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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