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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi everyone im new here and i just need some advice on a debt/notice, first of all its from "Marston High Court Enforcement Officers & Certificated Bailiffs" for and old "harassment" fine for hmcs reading of which i now owe £345.00 and it says (Further notice prior to removal is not legally required) (In certain circumstances there is no power to enter property using reasonable force to execute a magistrates court warrent) TO PREVENT REMOVAL OF YOUR GOODS YOU MUST MAKE IMMEDIATE PAYMENT

 

and it says i have to pay in full and i tried phoneing them this morning ans said i can pay some/most of it and they wouldnt take it, has to be the full amount, she also didnt let me speak to her manager/someone higher than her, so i gave up.

 

But i read on some websites that if/when they come round to execute the warrent i dont have to let them in (even if there from the court?) and if i dont let them thell send the problem back to the court which then i can go down there/phone them to arrange a payement offer to give me a little more time, will this work or any advice on this method?

 

Another way is if they do come tommorow or next week (does anyone know when they normally come?) then i can go to the court anyway and speak to the debt person there and fill out the n245 form and send that off to help regardless if their still coming to my house or not.

 

I live with my mum and dont own everything so i want to try and avoid this, what can i do, plans/advice?

 

Thanks in advance if you can help me :)

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