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Dear forum readers

 

I recently noticed the excessive charges RBS is charging me. last week they charged me 38 quid twice for non payment of a direct debit of 39 quid. I phoned online banking to confirm what the charges were for and to let them know in no uncertain terms that I wasn't happy about it. They told me someone from my branch would contact me the next day but I heard nothing. What should I do now, would it be best to call the branch myself and ask for an explanation or just send the form 'Data Protection Act 1998 Subject Access Request' to find out all the charges for the last 6 years as mentioned on this site? Is it right I have to send 10 pounds with this form? and should I send it to my branch or to the head office?

Any advice greatly appreciated

 

Kind Regards

 

Mikey

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If you think you have been charged other charges over the last 6 years. Send the DPA. You can either send it to head office or take it into your local branch. Yes you have to enclose £10 fee, either cheque or postal order. If sending by post either send it recorded delivery or special delivery for proof of posting.

 

Good luck

My claims

 

Halifax - Data Protection Act 26/5/06, non compliance of Data Protection Act 20/07/06, Prelim £260 3/8, LBA 19/8

TSB - Data Protection Act 25/6/06, total £225, Prelim 4/7, LBA 11/7, court claim filed 27/7

Capital One - DPA 20/06/06, Prelim £270 1/8 LBA sent 9/8

B.O.S CC - DPA 20/06/06, prelim 6/7 £130, LBA 21/7/06, court claim to be filed

Citi cards - Data Protection Act sent 20/06/06, prelim 26/07 £520, LBA t 14/8

Black horse finance - DPA 18/06/06, prelim 31/7 £180, LBA 7/8

Halifax joint account - Prelim 6/7 £744, LBA 22/7 court claim to be filed

 

My Mums claims

 

MBNA - DPA 13/06/06, Prelim 17/7 £738, LBA 7/8

Capital One - DPA 29/05/06, Prelim 10/8 £570

Barclaycard - DPA 20/06/06, Prelim 6/7 for £420, LBA 17/7 court claim to be filed

Littlewoods CC - DPA sent 3/7, non compliance of DPA sent 14/8

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