Jump to content


  • Tweets

  • Posts

    • Have we seen your court bundle?   If we haven't then it's probably an idea to post it up here especially the index page and the witness statement so we can see if there is anything which might need adding or changing 
    • "Care to briefly tell someone who isn't tech savvy - i.e. me! - how you did this?" Its pretty simple although not obvious. You open the google maps app > click your profile picture > Click Timeline from the list > click today > choose the date you want to see the timeline from. Then you'll see your timeline for that day. Often, places you have visited will have a question mark beside them where google wants you confirm you have actually visited. You either click 'yes' if you have, or you click 'edit' to enter the actual place you visited. Sometimes, you'll see 'Missing visit' This probably happens if your internet connection has dropped out at that time. You simply click 'Add visit' and enter the place. The internet on my crappy phone often loses connection so I have to do that alot.   OK dx, understood mate. 
    • I have now been given a court date vs Evri, 4th Sept 2024. I have completed my court bundle, when am I expected to send copies to the court and Evri and should it be in hard copy or electronic? The Notice of Allocation states that no later than 7 days before the directions hearing both parties must send to the other party their final offers to settle. Does this mean I will have to tell Evri what I'm willing to settle? Rgds, J
    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

pulling my hair out at the age of 23! pls help


ontor
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5549 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Firstly I would like to say hello to everyone on C.A.G.. I randomly found this website whilst searching for help with my debt!

I don't know if this is the right place to post my thread as im new here but I have seen a lot of great stuff here, people here are like a family and so great in sharing..this is where I need help for my problems..sniff sniff :-|

 

At the age of 18 I went totally bonkers with credit, I wouldnt miss a single chance of taking a credit/store card out anything and I wanted it...so after I had to quit work to look after my dad and couldn't pay up..today I am facing the consequences I really need help, I have paid £££ to many so-called 'credit repair' companies to clean up my C.R..all with no luck.

 

I am currently paying payplan (debt company) on a regular montly basis so they can distribute money to all my creditors. I have in total 13 companies,,9 defaults and 4 CCJ'S shining on my account.

 

Most of my debt is made up of charges/interests etc..

A couple of companies I have managed to pay a 'full and final settlement' but they still appear on my C.Report as settled.

 

I passed all these creditors onto payplan to deal with and they took it from there, what ever payplan told me to do I did, and they are doing a good job. I didnt understand the C.C.A OR S.A.R or anything of the sort so I just left it to payplan basically applying for warrant of executions etc..

 

5years later I find this site, I feel like a fool just sitting around not doing anything about my credit file (xcept paying useless companies to clean it up!!)

 

Where do I go from here? I want to get these defaults off my credit report from companies such as john lewis,GE CAPITAL,AKTIV,barclaycard,etc..

as well as get refunded for the charges they applied back then. To be quite honest I don't mind if I can't get the refund but I need help clearing up my file its horrendous and I hate knowing no one will ever give me credit again rightly so..but I have matured and understand how important it is to maintain a clean file.

 

What letters do I send? Where can I find them? Who do I send them to? most of the debt has been sold to d.c.a from o.c's!!

pleeeeaasseee Help me anything considered xcpt suicide :?!!!

 

Lastly, If this thread gets moved to another section, how will I find it? silly question but I find it a wad little difficult to locate..I no this is awfully long but trust me if I was to write down all my debt from the last 5years I would need a seperate site..lol sorry :|

Edited by ontor
Link to post
Share on other sites

hello & welcome

 

theres a lot of help available now youve found us. :)

 

if you start a thread in the debt forum there will be people there with specific advice

 

to find any thread youve started or posted on use the blue bar towards the top of the page - quick links - subscribed threads

 

good luck

  • Haha 1
Link to post
Share on other sites

Hi Ontor - welcome.

 

The first question I would as is are you on an IVA?

 

If you are - then surely after 5 years it should be nearly finished....

hi flyindoc..no im not on an IVA my debts don't exceed over £22k Thank God!

Link to post
Share on other sites

Ok Ontor

 

The first thing you need to do then is to get copies of all the original agreements for the various loans/cards

 

To do so you need to make a CCA request using s77/78 of the consumer credit act 1974. Each one will cost you £1 and should be sent recorded delivery.

 

A template letter can be found here (use letter N) http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

Do not sign the request -as lenders who dont have original documents may be tempted to do some photoshop wizardry. Ether write your name or use a script font if typing. For the same reason use a postal order rather than a personal cheque.

 

They have 12+2 days to comply with the request.

 

Once you have the papers remove any personal info (leave dates and figures but remove names, account numbers etc) and post them here, where they can be reviewed for complience.

 

Good hunting

  • Haha 1
Link to post
Share on other sites

Firstly I would like to say hello to everyone on C.A.G.. I randomly found this website whilst searching for help with my debt!

I don't know if this is the right place to post my thread as im new here but I have seen a lot of great stuff here, people here are like a family and so great in sharing..this is where I need help for my problems..sniff sniff :-|

 

At the age of 18 I went totally bonkers with credit, I wouldnt miss a single chance of taking a credit/store card out anything and I wanted it...so after I had to quit work to look after my dad and couldn't pay up..today I am facing the consequences I really need help, I have paid £££ to many so-called 'credit repair' companies to clean up my C.R..all with no luck.

 

I am currently paying payplan (debt company) on a regular montly basis so they can distribute money to all my creditors. I have in total 13 companies,,9 defaults and 4 CCJ'S shining on my account.

 

Most of my debt is made up of charges/interests etc..

A couple of companies I have managed to pay a 'full and final settlement' but they still appear on my C.Report as settled.

 

I passed all these creditors onto payplan to deal with and they took it from there, what ever payplan told me to do I did, and they are doing a good job. I didnt understand the C.C.A OR S.A.R or anything of the sort so I just left it to payplan basically applying for warrant of executions etc..

 

5years later I find this site, I feel like a fool just sitting around not doing anything about my credit file (xcept paying useless companies to clean it up!!)

 

Where do I go from here? I want to get these defaults off my credit report from companies such as john lewis,GE CAPITAL,AKTIV,barclaycard ,etc..

as well as get refunded for the charges they applied back then. To be quite honest I don't mind if I can't get the refund but I need help clearing up my file its horrendous and I hate knowing no one will ever give me credit again rightly so..but I have matured and understand how important it is to maintain a clean file.

 

What letters do I send? Where can I find them? Who do I send them to? most of the debt has been sold to d.c.a from o.c's!!

pleeeeaasseee Help me anything considered xcpt suicide :confused:!!!

 

Lastly, If this thread gets moved to another section, how will I find it? silly question but I find it a wad little difficult to locate..I no this is awfully long but trust me if I was to write down all my debt from the last 5years I would need a seperate site..lol sorry :-|

Link to post
Share on other sites

FLYINDOC,

excellent I shall do that first thing tomorrow,;) shall I send the c.c.a requests to the O.C or the .d.c.a dealing with the debt? And shall I notify payplan that I requesting this information?

Thanks

 

ps- where do I find 'your scales' to click??

Edited by ontor
forgot a piece of info
Link to post
Share on other sites

Firstly if this is moved then you can find it using "your CP Panel"

Once an account is "settled" it will remain on your file for no more then 6 years, from the date of last payment.

 

If you can get a copy of your file it will certainly help you.

Now get yourself an A4 Ring binder with dividers so that you can keep a full paper trail of everything you send and receive.

Before you send anything remeber the following:

Never sign the letters

Always send via First Class Signed. This way you keep proof of what you have sent and when they recieved it.

NEVER SPEAK TO THEM ON THE PHONE.

 

Right here goes::

You need to see who each debt is assigned to, this can be found on your credit file, Depending on what the debt is for, depends on what you send them.

Credit cards/loans/Bank accounts/Catalogues etc can be served with a CCA request. To do this you need to send THIS LETTER to each and every one of them together with a £1.00 postal order (dont send cheques or cash) They then have 14 days in which to send you a true copy of the credit agreement. If they do not send one then they are in default of your request and you can stop paying that debt until they supply one.

 

Bank Charges - goto the bank charges section relating to your bank, and read the posts. Firstly you need to send off for all your statements in the last 6 years, this is done with THIS LETTER. (this letter will do the job) Enclose a £10 Postal order. They then have 40 days in which to supply it. Once they do then add up the charges and send a request for refund, which can be found in the letter template at the bank section.

 

Remeber to keep all letters that you send/recieve as you will need them again.This will take time to sort out as sadly there is no miracle cure

 

Good luck

Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

If ive been helpful tip the scales!

or better still

DONATE TO CAG - every tenner helps!

Link to post
Share on other sites

Hi there Jesteruk,many thanks for the advice,

Just to let everyone know I have sent off 13 letters to 13 of my debt collection agencies and 1 bank charge refund request to my bank today.

Let's have fingers crossed so see what happens next..

I'll keep you guys posted..x

Link to post
Share on other sites

Hi Flyindoc,

Just to let you and everyone know I have sent 13 CCA requests to all 13 of my DCA'S, and 1 bank refund request today, fingers crossed pls 4 good news and let's wait and see what happens next...

I shall keep all informed.

 

Thanks Again :D

Link to post
Share on other sites

Two threads merged.

 

Please stick to one thread for this problem. If you don't then other users won't know where to post help.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

LINKS....

 

Forum Rules.

FAQs....

Link to post
Share on other sites

  • 2 weeks later...

Hi everyone,

 

Firstly, I got replies back from 5 companies, ALL 4 d.c.a state that they do not believe they fall within the definition of a creditor contained within section 189 of the consumer credit act 1974, this is because the Act defines a creditor as the person providing credit under a c.c.a or the person to whom his rights and duties the agreement have passed by assignment or operation of law. So, in their case, they purchased the right to recover the outstanding balance due under the agreement, they did not purchase the duties under the agreement and these were retained by the original creditor who sold the debt to them, However, as a matter of good practice, they have sought to obtain a copy of the original agreement from the o.c. They have also written that IF the o.c is unable to provide a copy of the agreement it does not mean that they have no right to continue to request payment of the outstanding balance!

 

Secondly, I sent them all a postal order for £1 (statutory fee) but they returned them saying that Cabot financial does not accept the statutory fee required under section 77 and/or 78 of the Consumer Credit Act 1974 blah...I hope this isnt a bad thing..:rolleyes:

 

Thirdly, on a more lighter note one d.c.a wrote back saying that they are unable to provide the information that I have requested and in light of the information contained in my letter, they can confirm that the account has been closed!!:cool: Shall I write one back to get them to remove the default applied on my account??

 

Lastly, I got back 1 c.c.a It's a very old Agreement and this is the best I could do whilst uploading it,,please check for compliance Thanks Loads x

Link to post
Share on other sites

1. Im sure they do still have to provide a copy of the cca irrespect of how they came across your account, either purchased or acting for the OC, i will try an find out the correct letter for ya.

 

2. keep it for another DCA LOL

 

3. Closing an account may mean passing it back to the OC. In that case wait about 6 months and you will find another DCA chasing it, the start again lol. If they have put the default on your file, write to them confirming there letter and ask that in view of them not having the paperwork, would they be kind enough to reply confirming the balance has been wiped and all defaults and information relating to this account has been removed from your file. Be polite at first and if after 14 days you have had nothing from them again, contact the CRA and Information commisioner.

 

4 . Try uploading it to Photobucket, and placing a link, as i cant see a thing LOL

Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

If ive been helpful tip the scales!

or better still

DONATE TO CAG - every tenner helps!

Link to post
Share on other sites

Hey Ontor.. sifting through my thread here may be of use. It's long and drawn out but i was a new here once too and have had loads of help! :)

 

Debt written off due to Carers Allowance? - Page 44 - The Consumer Forums

:!: -Any advise I give is based purely on my own experience. It should not be solely relied upon as I am NOT a legal expert and any major decisions you make should not be based on my opinion alone -

HFC Bank - Davey vs HFC

Barclays - Monthly payments made

Cahoot - Agreement received, awaiting 2nd agreement after DCA.

MBNA1&2 - Agreements received. (Currently in limbo)

Halifax - Davey vs Halifax/Cabot

MINT - Davey vs Mint

Amex - Davey vs Amex

Cap1 **WON** £1,500 Written Off Davey vs Cap1

 

Never Sign Anything

 

Link to post
Share on other sites

FOUND IT!!! on my blinking hard drive, please edit to suit and return it to the 4 dca's along with the PO they returned:

 

Ref

Dear

Thank you for your letter dated XXXXXX its contents have been noted.

As a company collecting this debt to which I do not acknowledge, I must remind you of your duties under the Consumer Credit Act:

If it is your view that you are not the creditor, s.175 of the CCA 1974 applies in the case of a simple assignment, and places a duty upon you to pass this request to the creditor. In the case of an absolute assignment, you are a creditor as defined by s.189. If you contend that you purchased the rights but not the duties of any agreement, you are reminded that s.189 of the Act is clear that an assignment is of both rights and duties.

 

Your attention is drawn to ss.5 (2), 3(b), 6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

Should you be unsure of any matter relating to the CCA request I suggest you contact your legal advisors for confirmation.

I will accept your letter dated XXXXXX as proof that you have acknowledged my request. For convenience I have enclosed the same £1.00 postal order to cover the costs.

I look forward to receiving your reply.

Yours sincerely

Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

If ive been helpful tip the scales!

or better still

DONATE TO CAG - every tenner helps!

Link to post
Share on other sites

Yipeee, Managed to upload it using photobucket, I hope this is big enuf guys :D

 

Take a look and tell me something Good..lol

 

 

P-S,, Can I reclaim charges on accounts that have been closed? (well the d.c.a say they have been closed) including those I'm still paying off? :-?

Edited by ontor
Link to post
Share on other sites

IMHO - but would like to see a clearer image if possible - I believe that that is an application form.

CHECK HERE to see if its got all the required items

 

ALSO - you still have your account number written on it!!

Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

If ive been helpful tip the scales!

or better still

DONATE TO CAG - every tenner helps!

Link to post
Share on other sites

You say the DCA says the account is closed - im presuming you settle the debt?

If you didnt settle the debt and then apply for charges, you are basically admitting the debt is yours. If the charges are definatly greater then what is owed then go ahead!

Halifax Bank - Owed £1599

23/3 - Data Protection Act sent

24/5 - Data Protection Act finally arrived

25/5 - Demand for repayment sent

04/10 Court bundle filed with court and Halifax

29/10 STAY ISSUED

JAN 08 - Currently being harrased by debt collectors!

Mar 08 - New DCA - Stopped in there tracks

Jun 08 - And another

Jul 08 - Complaint made to HBOS

Nov 08 - My accounts been sold to a DCA

Jan 09 - New complaint issued against HBOS

Mar 09 - Halifax re-aquired the debt

Apr 09 - Applying for Hardship.

 

at least they removed 2 defaults in selling accounts! :D

 

I dont not claim to know everything and any advice i give should be treated as MY opinion.

 

If ive been helpful tip the scales!

or better still

DONATE TO CAG - every tenner helps!

Link to post
Share on other sites

  • 4 weeks later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...