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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Gross Misconduct


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I absolutely agree with Lookingtobuy - the investigator should not be recommending anything other that in his opinion the matter warrants a disciplinary hearing. His opinion is prejudicial and a breach of the disciplinary process, as is his advice that you should resign before you have actually been found guilty of anything.

 

You should never resign your position without a correctly drawn up compromise agreement guaranteeing (at least) a mutually acceptable reference. In resigning you would lose basic employment rights with little means of redress, and the employer would still be at liberty to advise a future employer that you resigned whilst the subject of a disciplinary hearing.

 

You should go ahead with a disciplinary hearing and make sure that this is carried out properly, which should mean that you have:-

 

1. Written notice of the meeting, an outline of the allegation, and a warning as to what the result might be if you are deemed guilty.

2. The right to have a witness (work colleague or TU Rep) present

3. Written details of the findings and outcome, together with a right to appeal.

 

A crucial issue though is how long you have worked there. If less than 12 months then the fact that they may breach procedure is irrelevant as you may not bring a case for Unfair Dismissal unless you believe that their actions were discriminatory.

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Right. The situation is that if the employer fails to follow procedure, then any subsequent dismissal is 'automatically unfair', however the law says that you may not bring a case of Unfair Dismissal to a Tribunal until you have completed 12 months service unless the dismissal is due to one of certain exceptions permitted, most notably in circumstances of discrimination.

 

Unless you believe that this is the case, sadly you have a dilemma. The employer can in essence dismiss you for any reason he chooses, safe in the knowledge that there is little you can do. How likely is it that you can defend yourself against this allegation? It may be time to discuss the resignation option after all.....

Edited by Sidewinder

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

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