abusive phone call from "Roxborough?????"

[lunar jim]

Nah, unless you've something better to do then stay on the phone with them. Be polite and courteous but continue to refuse to play ball. Keep smiling while you talk to them, it'll help your demenour. Keep them on the phone as long as possible, and make *them* hang up in frustration.

 

Why?

 

1. It's fun, especially if you remain calm while they lose all sanity on the other end. It may help you feel empowered and in control while they scrabble around

2. It's costing them money to phone you

3. While they are wasting their time with you they aren't hassling some other poor bugger

 

If you *do* have something better to do, tell them you just need to answer the door (lie, like they do to you...), put the phone down next to the TV and get on with your life. Check your phone's call log if it has one and see how long they actually waited for you before hanging up.

[rory32]

Nah, unless you've something better to do

I always have something better to do than talk to a cretin. In fact I always have something better to do than answer the phone to them.

[sexyscorpion1]

Hello all, I have just read through this thread with interest as I searched roxborough to find an answer to a phone call I received earlier today.

The caller said they were roxborough and would I confirm some personal details? of course I refused and asked who was calling and what was it about. I couldn't get a sensible answer they/she just kept going on about data protection and eventually hung up saying I would get a letter.

I kind of put it down to a crank call or something.

Anyway reading this thread about debt collecting agencies I am now slightly concerned.

The only thing I think it can relate to is not actually directly my debt/problem.

My mother is 79 years old and has dementia.

last year her kitchen flooded.

after a lot of trouble getting insurance quotes, a builder was eventually found, the work was done and my mothers insurance company paid the money into her account.

About 4 weeks later she received the bill. I helped her write the cheque and posted it myself. It was returned 2 weeks later having bounced.

My mother was confused about the payment process and thought the work had been paid for directly by the bank/insurer. in the meantime she had spent money which should have been for the building work.

Anyway to get to the point I had cause to speak to the contractor about the situation. He was aware mother had dementia and didn't understand what was happening. He agreed to being paid £1,400 immediately and we could sort out the remainder later.

To save another cheque bouncing I got mother to write a cheque to me less some £600 shortfall, paid it into my account and wrote a cheque myself for the builder.

I have told mother on several occassions that £600 is still owing. She doesn't have £600. neither do I.

The builder recently sent me a letter asking me to pay the remainder for the work that I owe him.

My mother hasn't received any such letter that I am aware of. On the one hand I am glad as she wouldn't understand and would just be distressed by the whole thing. but on the other hand I fear I am now liable for the debt.

Can he (the builder) do this? and am I responsible for the £600 owing?

I am now awaiting the letter I was threatend with earlier today.

Big mess!

 

Thankyou in advance for any assistance.

SS1

[Naxxas]

Hello all, I have just read through this thread with interest as I searched roxborough to find an answer to a phone call I received earlier today.

The caller said they were roxborough and would I confirm some personal details? of course I refused and asked who was calling and what was it about. I couldn't get a sensible answer they/she just kept going on about data protection and eventually hung up saying I would get a letter.

I kind of put it down to a crank call or something.

Anyway reading this thread about debt collecting agencies I am now slightly concerned.

The only thing I think it can relate to is not actually directly my debt/problem.

My mother is 79 years old and has dementia.

last year her kitchen flooded.

after a lot of trouble getting insurance quotes, a builder was eventually found, the work was done and my mothers insurance company paid the money into her account.

About 4 weeks later she received the bill. I helped her write the cheque and posted it myself. It was returned 2 weeks later having bounced.

My mother was confused about the payment process and thought the work had been paid for directly by the bank/insurer. in the meantime she had spent money which should have been for the building work.

Anyway to get to the point I had cause to speak to the contractor about the situation. He was aware mother had dementia and didn't understand what was happening. He agreed to being paid £1,400 immediately and we could sort out the remainder later.

To save another cheque bouncing I got mother to write a cheque to me less some £600 shortfall, paid it into my account and wrote a cheque myself for the builder.

I have told mother on several occassions that £600 is still owing. She doesn't have £600. neither do I.

The builder recently sent me a letter asking me to pay the remainder for the work that I owe him.

My mother hasn't received any such letter that I am aware of. On the one hand I am glad as she wouldn't understand and would just be distressed by the whole thing. but on the other hand I fear I am now liable for the debt.

Can he (the builder) do this? and am I responsible for the £600 owing?

I am now awaiting the letter I was threatend with earlier today.

Big mess!

 

Thankyou in advance for any assistance.

SS1

 

can you please copy and paste this into a new thread so we can help you better, and you will get more help rather than being buried at the foot of someone elses thread.

 

thanks.

[misshappy1981]

hi i have just recieved a phone call from this company and my machine picked up an automated message saying press one if i am the person blah blah blah of course my machine does not understand how todo this just yet . i called them back asking who they were and they said quite abruptly we are a financial company give us your postcode and we will tell you what we can do i refused thinking sales call and asked who they were before i gave them any details and they said you should know us from our name . hence i now looked on the web and found this as far as i am aware the only person i owed money to was halifax but that was over six years ago and having spoken to ciizens advice they had to put a bar on it as they have not contacted me for so long . i am now very worried and they have said they will send me a letter (not sure how they know who i am due to the fact i gave no details ) and they are very sure i will know the name roxborough then . please could someone help me i ama single parent and the last thing i want is someone banging my door down . thanks

[deathbycrayons]

hi i have just recieved a phone call from this company and my machine picked up an automated message saying press one if i am the person blah blah blah of course my machine does not understand how todo this just yet . i called them back asking who they were and they said quite abruptly we are a financial company give us your postcode and we will tell you what we can do i refused thinking sales call and asked who they were before i gave them any details and they said you should know us from our name . hence i now looked on the web and found this as far as i am aware the only person i owed money to was halifax but that was over six years ago and having spoken to ciizens advice they had to put a bar on it as they have not contacted me for so long . i am now very worried and they have said they will send me a letter (not sure how they know who i am due to the fact i gave no details ) and they are very sure i will know the name roxborough then . please could someone help me i ama single parent and the last thing i want is someone banging my door down . thanks

 

You will need to start your own thread on this, but don't worry, they will not come to your door. I've had dealings with this company and they're arses, but start your own thread and include details about the type of debt you think they may be chasing i.e. credit card, overdraft etc.