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    • upload sites dont retain copies and so what if they do... what do you think they are going to do, kidnap your grannies budgie or something..how the hell would any of the info required by us be of any use to them..... stop being paranoid and put them all in one mass multipage pdf.  
    • https://audicam.audi.co.uk/customer/6660055/00cc584e9769699ddba3807a2995032f/59022-13062024 Please let me know if you can access footage 
    • If it is only the registration plate – then there is no problem. In fact it's better because if big motoring world realise that you are getting advice and that you are coming for them, it will make them more likely to pay attention. There is no point in secrecy in these kinds of things. Let's see the video so we can understand what's happening
    • Hi i have the video footage now downloaded on my computer. However, the video has some personal information such as the reg. I have tried editing out the plate but struggling.
    • Well I certainly wouldn't worry about the registration number. It will actually be a good idea to have it on display for people who end up being offered it in the future once you have managed to return it. What other personal details are there? And anyway, you should have a copy for yourself anyway. You should be doing this kind of thing. You should be recording all telephone calls and confirming telephone calls in writing. You should record all conversations that you have with them in person. You should have a call recorder on your telephone and should keep that in your pocket. This is not the time to start getting slack and casual. I think you've already paid the price for this. You must now start getting your act together, getting evidence. Making sure that you have copies. Stop relying on other people to either tell you the truth – or to hold copies of things for you which might then be difficult to get from them if they feel that they are being compromised. Why can't you even access the video and record it onto your own computer?
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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70% discount offer by Wescot!! What do i do??


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Wescot contacted me recently regarding a 13000 debt from 2004.

 

I wrote back with a CCA request.

 

They came back to me twice asking me to confirm my last 3 addresses for 'data protection', which I just ignored.

 

Now they've written to me offering to basically wipe out 70% of the balance if I pay them £3500 by next month.

 

I could probably get the money if I really, really tried.

 

Do you think I should pay them? (it's my debt but cannot really afford it and it's their problem if they're stupid and greedy enough to go around buying bad debts).

 

Do you think this means that they have no chance of producing the CCA?

 

What is this all about? They said they'll mark my credit file as settled if I do it!

 

I need some advice please??

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have you had the agreement back yet? if not then they havent got one and the debt is unenforceable, this is why they are offering a huge discount, pay if you want of file under ignore

 

if you do pay state that you want it registered as in full and final with the CRA's so that they cant then sell the rest on to another pondlife DCA

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No you shouldnt pay them, Send them a SAR ( Subject Access Request) Make sure you include your £10 postal order fee. Do not sign the letter as this can be used and copied to a agreement. What you need to write is

 

1 High Street,

Newtown,

Kent

R21 4RH

 

 

June 28, 2006

 

 

The Loan Company

Company House,

Church Street,

Newtown,

Kent,

R1 7HG

 

 

Dear Sir/Madam

 

Acc/Ref No 4563210025897412

 

You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.

 

We would point out that under the Limitation Act 1980 Section 5 “an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.”

 

We would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that “it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period”.

 

The last payment of this alleged debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from us in the relevant period under Section 5 of the Limitation Act, we suggest that you are no longer able to take any court action against us to recover the alleged amount claimed.

 

The OFT Debt Collection Guidance states further that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred could amount to harassment contrary to section 40 (1) of the Administration of Justice Act 1970”.

 

We await your written confirmation that this matter is now closed and that no further contact will be made concerning the above account after that last letter.

 

We look forward to your reply.

 

Yours faithfully

Cases won.

 

Littlewoods, Moorecroft,Nationwide £923.12 written off

 

CapQuest Debt Recovery

£687.34 written off OH

Reliable Collections

£2076.11 too be written off OH

 

Egg

£317.38 Charges paid back and cheque for £250.64 p for myself

 

If i have been any help to you tip my scales

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Wescot contacted me recently regarding a 13000 debt from 2004.

 

I wrote back with a CCA request.

 

They came back to me twice asking me to confirm my last 3 addresses for 'data protection', which I just ignored.

 

Now they've written to me offering to basically wipe out 70% of the balance if I pay them £3500 by next month.

 

I could probably get the money if I really, really tried.

 

Do you think I should pay them? No.

Do you think this means that they have no chance of producing the CCA? Yes.

 

What is this all about? It's about Westcot trying to mislead you.

 

Ignore it, and write a short letter:

 

Dear Sirs

 

On (date) I made a formal request to you pursuant to ss.77/78 (1) of the Consumer Credit Act 1974. You have failed to comply within the statutory time limit, and the provisions of s.78 (6) of the Act now apply.

 

If you are unable to comply with my request, I require you to confirm this and to return the fee.

 

Yours etc.

 

You may want to enclose a Data Protection Act s.10 Notice.

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My draft is based upon the debt not being statute-barred. If it is, then whilst Hawk's letter is fine, I am finding that brevity is more attractive when dealing with a DCA's goldfish-level attention span - and they can look up the law if they don't know it. Hit them with a double-whammy:

 

Dear Sirs

 

On (date) I made a formal request to you pursuant to ss.77/78 (1) of the Consumer Credit Act 1974. You have failed to comply within the statutory time limit, and the provisions of s.78 (6) of the Act now apply.

 

In any case, the alleged debt is also statute-barred under s.5 of the Limitation Act 1980.

 

For the avoidance of any doubt, take notice that no payment will be forthcoming, and you are reminded of your obligations in these circumstances under both the Consumer Protection from Unfair Trading Regulations 2008, and the Office of Fair Trading debt Collection Guidance.

 

I now consider this matter ended, and do not expect to hear from you again other than to return the £1.00 fee sent in ralation to the request you failed to comply with.

 

If you do not understand this letter, you should seek professional advice.

 

Yours etc.

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Appolgies PHG7447 and thankyou for pointing that out and for correcting my error

Cases won.

 

Littlewoods, Moorecroft,Nationwide £923.12 written off

 

CapQuest Debt Recovery

£687.34 written off OH

Reliable Collections

£2076.11 too be written off OH

 

Egg

£317.38 Charges paid back and cheque for £250.64 p for myself

 

If i have been any help to you tip my scales

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