A pretty poor tactic on their part to get money they have no right to collect. Ignore this, it is usually their last attempt.

I would not send Littlewoods anything. If the IC gets back to you and takes it further they will show Littlewoods what they have done.

No they don't believe you, they naturally believe everyone is an evader. As long as you are fully 100% aware that none of your equipment is able to recieve television signals you are not at risk of these sharks. Be aware of that, because I have no doubt they will attempt to dupe you into believing a regular office PC is worth paying a license.

We did not opt in to the guarantee. I do know that whenever you purchase a T.V. the retailer is required by law to have you fill out the form and to inform the TVLA, however in this instance we were not requested to and for the sake of saving trouble having to deal with these people did not suggest we should to the cashier. However if people feel they should fill in the wrong details I do not doubt for a moment they would be on your heels should they find you out. As said above, they cannot charge you per television as much as they want you to believe, it is based on the property television signals are recieved at.

I certainly hope those people havn't signed for goods that were damaged? If they did they must write it on the delivery note. Even though they ask for your name and signature more often than not you can usually state the condition if it is damaged. If you don't and you claim it was damaged during delivery, they can very simply turn around and say; delivery note has your signature- you accepted it in good condition. Get lost. Do not ever sign until you've inspected the goods. If they are damaged, refuse the delivery stating damaged goods. Contact the supplier and get a new product or a refund. They should not charge you for this.

No. Only if they were capable of recieving and interpretting the signals, of which requires a TV Card. If you can prove to them none of your equipment has the technology they have no right to charge. They are phishing, looking for more income. I don't actually believe they've visited your property, they just see a company with a site without a TV license and send off that form. We have a TV license already, however whenever we bought a Television, they tried their luck and demanded we pay extra. (As to how they found out we bought a new tv is beyond me, we payed by cash everytime and did not fill in a TV licensing form (which can cause a fine for the retail outlet I believe)). Keep us updated if they continue.

Well, I'm no expert, but you may be able to tell looking at the dent whether a bike did it. Of course they will flatly deny you did it. And they have no reason to change unless you have proof they did, and all you have is your own eyewitness account. Nothing will change unless you gain another credible witness or someone that can be taken seriously in court to prove it's a dent caused by a pushbike.

A growing problem, which seems tedious to me as many gyms now employ databases. It seems as though a deskjockeys are now making gym policy and don't understand that just because they got annoyed at having to do work, making it a policy to charge for forgetting a membership card will result in a lower christmas bonus.

Got any pictures of the dent?

I have this issue whenever I contact a customer to arrange delivery. Many times they expect our drivers to take a pallet/large item out of their trailer and take to x y z. People do not understand that (normally) insurance is payed out on the goods on delivery, the driver is risking it to take it further than the area around the transport vehicle. If they are damaged (or they damage something) after leaving the vehicle Insurance will not cover it. The customer can also claim it was delivered damaged, something which we have to becareful about. I do not work for Argos or Homebase but I can see how their operations work. I find it highly unlikely they would encourage their drivers to take goods any further than front garden (in the case of garden items) or the front hallway. You may not think of it as hazardous but it's the same with all kinds of insurance: don't take the risk don't lose out. Personally if you are seeking an upgraded service to your desired room/location I would recommend taking it up when you order the delivery, not during.

Just don't bother with AOL. Our internet was shabby the minute we got connected (took them 5 weeks to get it up and running, they were quite happy to take the money at week 4), about 6 months in suddenly our internet goes down. Phone call after phone call to these people (in India) resulted in a heavy phone bill, alot of angry moments and 7 weeks of no internet. We concluded that we are just sent in circles, as they have little to no care about you as soon as you join their bandwagon. They also tried to take a monthly payment after we cancelled (don't get me started on the issues we had doing that) but I think they got the message it wasn't theirs. The only reason they had so many customers was the many coasters we recieved throughout the 90's and early 00's.