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    • Read upload Tells you how with even online sites too Dx 
    • You could forward it to yourself but before you click send, take out your personal details. Does that help? Although I run this forum I am not a massive techie either! But we would like to see it and also to understand who is who – dates, et cetera. What you typed above doesn't really give many clues and certainly only contains one date and time and doesn't identify the order in which they were sent to each other.  
    • Hey, How can I put a copy of the email on here and still keep it confidential? I really do want to give you all the info you need but I'm not tech at all.  I've just emailed the mechanic using your quote as a template. I will let you know what the reply is. Thanks so much everyone
    • In the midst of the parties launching their manifestos this week, we have also received the latest labour market data […]View the full article
    • Thank you. We like to see also the exchange between you and the mechanic/garage telling about the gearbox. Also, send an email to the garage whose mechanic called you:   Get this email to them as soon as possible. Hopefully it will draw a response which will confirm what they say – but even if it doesn't draw response – as long as there is no denial then it is fine. Even if there is a denial, it won't be too important but it would certainly be nice to get a paper trail which supports what you say. Please send this off and come back here and confirm that you've done it
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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First Credit / Goldfish HELP!!


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HI there, it's all been very quiet from 1st Credit for a long while. Until today -almost exactly a year since they first abused me down the phone.

 

I have requested a CCA and have had no reply - as detailed in a previous post some months ago.

 

Today, I have received a nicey, nicey, conciliatory letter (designed to look like a credit card statement) suggesting that if I pay them quickly (i.e within 7 days), they wil give me a 30% discount off the total outstanding balance of £4k. There is a "Periodic Statement" including details of the last payment I made before requesting the CCA.

 

I would really love to entirely get this particular monkey off my back but in the absence of a CCA I am loathe to even acknowledge this letter.

 

Should I contact them and offer, say, 10%? Just ignore it, or insist they produce a CCA again?

 

Any advice gratefully received.

 

Many thanks

 

Full&Final

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My own thoughts entirely but I would ignore this letter and offer them nothing until they produce a compliant copy of your CCA.

 

1stCredit probably paid about £420 to buy your £4200 account, so roughly speaking even with this 30% discount 1stCredit would be making a nice fat profit of £2500 for an account which they can't enforce in court, as they don't have the legal paperwork.

 

And does it say 30% or up to 30% off?. Sometimes they use these offers just to encourage you to contact them and inadvertently admit the debt in some way in writing. At the moment your stat bar debt clock has just 5 years to go and counting. Any admission in writing can restart your clock to 6 years again..

 

Your credit file will already be trashed and they won't remove the default whether you pay full and final or not. As well as that you have to be very careful with how these offers are made as DCA's regularly renege on them and sell the remaining debt to someone else to chase.

 

1stCredit are a nasty nasty bunch as you saw at the beginning of your dealings with them. At the moment the monkey is off your back as they're stuck without a compliant CCA and they know it .Don't encourage this monkey to jump onto your back again:-).

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This just shows how stupid these greedy barstewards are. Had they accepted your offer of payment they would have been getting some money from you but because of their SHEER GREED they are getting nothing and are left wit an UNENFORCEABLE debt which they have resorted to begging you to pay. When will these MORONS realise that they are CAGs biggest recruiters

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