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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Going After More Than One


TJH
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Hi

 

Have many people gone after more than one orgainsation simultaneously and if so how easy did they find it? I could go for upto 7 different organisations but don't want to end up confusing myself and was wondering if I should tick each off one by one. Start with an easy one and then move onto the biggies like HSBC. Alternatively I could be ultra organised and get different folders for each one and spend a lot of time on this.

 

Just looking for any ideas, thoughts, opinions etc.....

 

Thanks

T xx

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Hi, you must do whatever you feel comfortable with! started with 2 accounts one was a credit card the other a current account, both with different banks, i found this was enough to do at one time!!! now going in for Oh's barclays and woolwich accounts! go for the ones nearest the 6 yr limit first is my advice, good luck!

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check my signature ;)

Halifax Credit Card - £408.16 - Settled in FULL 26/6/06

Halifax Loans - £397.97 - Settled in FULL 25/8/06

GE Money Topman £216.75 - SETTLED IN FULL

Marbles LBA - £475.00 - £250 Offered :rolleyes:

Halifax Current Account LBA - SETTLED IN FULL

Yorkshire Bank Current Accounts £2271.77 - Issued 30/6/06 - Default Judgement Issued - Warrant of Execution Requested

Capital One - LBA - £88 Knocked of Balance

Egg PPI - LBA

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There is no reason not to take on more than one at a time if you are confident and organised enough.

 

Start a thread on the relevant forums for each claim, and use your signature as an at-a-glance calendar.

Bank of Scotland: Claiming £699.47, SETTLED IN FULL at moneyclaim stage

Sisters NatWest - Claiming £1056 - SETTLED at AQ stage

Natwest CC - Claiming £804, SETTLED IN FULL at LBA stage

GF Natwest - claiming £749.33, moneyclaim filed - SETTLED IN FULL 04/08

MBNA: Claiming £150 - SETTLED IN FULL at LBA stage

HSBC: £1014 - SETTLED at LBA stage + pending charges removed

Sisters HSBC - £300 - SETTLED IN FULL at prelim stage

Yorkshire bank - claiming £496.68 - SETTLED IN FULL at court date stage.

Capital One - claiming £605.54 -SETTLED IN FULL

 

 

 

DON'T FORGET TO DONATE!

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Wow! Thanks for all your help. Seems like it can be done as long as you are organised and have the support of the CAG! Looking at your signatures makes you realise just how much money they make from us for very little effort. Obviously banks are businesses but the mark up is huge. I don't think I have any before the 6 year limit so that shouldn't be a problem for me. Any hints or tips from those who have trod before? I need to start right at the beginning for most of mine and send off letters requesting statements - did you address them to the Data Controller and did you send them Recorded Delivery or get Certificates of Posting? Having looked on the thread some people sent all theirs Recorded and some just sent first class.

 

Thanks

T

 

PS Congrats!

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Hi,

 

Im new to this too, would like to do the same as yourself, but Citizens Advice is trying to sort out debt problems for us

 

I wondered if it would affect arrangemnents /payments with Credit card companies and banks that they set up if I start claiming bank charges etc from the banks and Building Society.:confused:

 

Does any one know if I should start claiming yet or hang fire

 

Good luck to you all

 

Thanks

Lynn

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I'm not too sure about this but Citizens Advice might? Theoretically it shouldn't but having looked through some of the threads on here, some people have said that they have opened parachute accounts in case the banks close their accounts. However I asked for advice on claiming against First Direct when I also had a loan and credit card with them and someone replied that these were different contracts and therefore should not be affected. Which is good as I definitely cannot afford to pay back that loan just yet :(

 

Hope this helps

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Have just looked through the parachute thread and the ones that allow standing orders/DDs and give a debit card are NatWest Step and Co-Op Cashminder if that is any further help. I have applied for a NatWest one as I will need these facilities if I get my account closed and it is always good to have a back-up!

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