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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hello, im talking on behalf of a friend, she is behind with council tax and goodwillie and corcoran took it over, but she defaulted on the payments as she couldnt afford it, now the bailiffs are threatening her, she has not seen them, or signed anything, but has had a ltr put through her door, so she called him, he wants £550 by Wed!!!

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If they have no WPO then do not let them into the property on any pretext, if they need the toilet tell them to do it somewhere else, all windows and door locked, upstairs and down. if you must talk to them do so from an upstairs window.

 

Bailiffs are given a set period of time to collect a debt, if they cannot collect within that time, the debt will be returned to the council who tend to be a bit more reasonable.

 

If your friend has young children, is on benefits etc, they should contact the council as they may be classed as vulnerable persons and the council may cease the bailiffs enforcement action and enter a repayment schedule directly.

 

Missing letters etc are par for the course, they will charge for every attendance, but even the charges are laid out in statute so they cannot overcharge if you pay them nothing at all. try to deal directly with the council

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If they have no WPO then do not let them into the property on any pretext, if they need the toilet tell them to do it somewhere else, all windows and door locked, upstairs and down. if you must talk to them do so from an upstairs window.

 

Bailiffs are given a set period of time to collect a debt, if they cannot collect within that time, the debt will be returned to the council who tend to be a bit more reasonable.

 

If your friend has young children, is on benefits etc, they should contact the council as they may be classed as vulnerable persons and the council may cease the bailiffs enforcement action and enter a repayment schedule directly.

 

Missing letters etc are par for the course, they will charge for every attendance, but even the charges are laid out in statute so they cannot overcharge if you pay them nothing at all. try to deal directly with the council

 

YOU have a right to make all payments direct to the council, although they usually try to pretend otherwise. DO it, and forget about the bailiffs. When you write to the council, tell them what you are doing and point out that, because you are classed as a vulnerable person, they should cooperate with you and call off the bailiffs.

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