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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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contract of employment ended prematurely...


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Firstly it will be crucial to establish your employment status are you / were you a 'worker', 'employee' or self-employed.

 

This can be difficult to work out and each case will be viewed on it's own specific facts.

 

Assuming however that you are an employee then under one month stat notice is nil and over one month until one year is one week. Your contract may well specify a longer 'contractual notice period' and you should check this. Even if your contract has no notice period specified, there is a implication that you should have been given 'reasonable notice', obvioulsy subject to your statutory minimum.

 

If you had a fixed term contract of 2 months then you need to check if the contract had a provision whereby the employer could terminate the contract earlier then the specified 2 month period. If such a provision was not a term of the contract then you may be entitled to damages which reflect the unpaid portion of the contract.

 

You may well find that the agency is using a specific type of contract that renders you an 'agency worker' with very little rights as you are no-one's employee! see for example the recent Court of Appeal decision in James v London Borough of Greenwich James v London Borough of Greenwich [2008] EWCA Civ 35 (05 February 2008)

Edited by elche
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...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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although, it is my belief that I wsa technically an employee. My reasoning behind this would be that everything my ex-employer did indicated I was considered a permenant member of the team, and it appears they have let me go on a whim after changing their minds.

 

Thus this would be your argument. You submit a grievance claiming an unlawful deduction from wages i.e. unpaid notice pay claiming that you consider yourself to have been an employee of the agency (not an 'agency worker' or employee of the end user) with over 4 weeks continuity of service, and thus a stat entitlement to 1 weeks PILON.

 

They may consider it easier to pay than to expend time and effort defending it.

 

I do however think it is highly speculative, and that they may well ignore you, but I don't really see much else you could do.

 

Perhaps other members may have other ideas, as there is always more than one way to crack a nut, but these are my thoughts.

Edited by elche

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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looks like it's not law yet.

 

I can understand the confusion as this issue has been receiving a lot of press attention recently and with gov't TUC agreements, private members bills and the proposed Agency Workers Directive the whole landscape in this area is muddled. As far as I am aware at the time of writing, the Directive is not law.

 

The following may help explain this is more detail -

 

Agency workers could gain equal rights to permanent staff at an even earlier stage than the 12-week watershed agreed last week, a senior official has warned.

The government reached an agreement with the CBI and the TUC last week which would see temporary and agency workers given equal treatment after 12 weeks in a job.

 

But the agreement has to be rubber stamped by European employment ministers next month, before being subject to further scrutiny by the European Parliament in the autumn. The European Parliament will then decide whether to give the UK government the go ahead to implement the deal into UK law as part of the Agency Workers Directive.

 

See Agency worker rights could kick in even earlier warns expert

 

NOTE to OP - You could of course try your claim on with the end user i.e. the place you actually worked also claiming that you were their employee not the agencies - your claim I suppose is that, 'I must be someone's employee?'

 

However, as I said above, currently case law is not with you on this point and this in part is the reason for the proposed new rights for agency workers who can find themselves in the perverse position of working but being no-one's employee!

...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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