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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap One/Cap Quest/ SD & Court Date **WON**


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Q1. Read this thread about the duties of the creditor concerning the service of SDs.

 

Q2. If you believe the CCA as produced to you is unenforceable because it wa improperly executed, point this out to the Judge. You haven't alleged improper execution but have a go all the same.

 

Q3. DN? No. Assignment? The SD should mention the right to sue has vbeen acquired by assignment.

 

Q4. [1] Yes, and [2] don't throw them at Capquest. A District Judge will give you two bonus points, one for each.

 

Q5. Yes. See answer to Q4.

 

Q6. Yes.

 

Q7. If the SD is set aside on grounds that it is statute barred that should see an end to all future prosecutions in relation to this debt. If they send another SD, just go through the same process and refer to the earlier order setting the SD aside as statute barred.

 

Good luck.

 

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The position on costs is that where an applicant seeks to obtain a costs order from his opponent, particulars of those costs should be provided in a statement of costs for summary assessment not less than 24 hours prior to the hearing. The statement is in Form N260, available here. See also CPR PD 44 Para 13 here.

 

The statement should be supplied to the opponent and the court in this time window but should be presented to the court after the hearing in support of the costs application. do not fuss too much about whether the 24 hours is strictly complied with. If you can get the statement delivered by fax or email to the other side during today, the Judge is likely to be satisfied. The same goes if you simply present it to the Judge at the hearing. Filing a document at court just 24 hours prior to a hearing inevitably means the document doesn't hit the court file in time any way.

 

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