Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

The "Right of Set Off"


yourbank
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4801 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I have a case pending regarding a current account overdraft and a successful reclaim for PPI. Apparently, the Bank is not entitled to "set off" against sums owed to me under the reclaimed PPI. This didn't stop them trying to "Force" me into accepting the repayment to set off the current account balance. Unfortunately for them, their own solicitors confirmed that there is no connection between the current account and the reclaimed PPI.

I have now told them I want my PPI refund paid directly to me, as their representatives correspondence infers, but they have gone quiet again ( but I haven't).

I assume that the Bank only has the right to set off, when the set off is from a "clean source". ie current/savings account.

 

Bill

Link to post
Share on other sites

Hi Yourbank,

I used the word "force" because Nastywest would only refund the PPI against the outstanding balance of the current account. The regulatory risk department in association with the Kendal court operation had linked the two separate sums, and were not interested in any other payment destination/method.

Until they claimed the current account balance (in full) through the courts, this was deadlocked.

I pointed out (in my defence) that with my counterclaims for charges and the PPI, plus interest, they owed me more than I owed them. Their solicitors then said that the PPI was not linked in any way to the current account, and I should take it up with the bank. So, the bank thought they were entitled to set off, in total contrast to their own legal representatives' statement.

I have now written to the regulatory risk department with a copy of their solicitors letter. They are deafeningly silent. It doesn't bother me though, because it adds more gravity to my defence/counterclaims and unjust enrichment to boot. The Judge has stayed the claim 3 times already, because the claimant can't get their story/act together.

It is apparent to me, that the bank has been economical with the truth regarding their "right to set off". Despite the fact that I told them of my "first right of appropriation" 8 months ago. This was to inform them I needed the refund to keep my mortgage.

 

Bill

Edited by Bill Shidding
  • Haha 1
Link to post
Share on other sites

FROA on the PPI refund, which was a direct reclaim from me.

Bank accepted the PPI was mis-sold.

Bank stated the refund would only be credited to the closed current account.

Bank would not refund directly to me by cheque, as I requested.

I did not sign the F&F offer, because of this "term"

This "term" has been nullified because of the Banks' legal representatives' statement that there is "no connection between the current account and the PPI refund".

What the sols are saying is "You cannot use this PPI refund as a counterclaim against the current account claim, because the sums are not linked"

What the Bank is saying is "You cannot have the PPI refund, unless it repays the current account because the sums are linked"

 

Bill

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...