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    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX 2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all.   Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
    • well post it here as a text in a the msg reply half of it is blanked out. dx  
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Paul v Barclays **WON**


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Just started the ball rolling with Barclays. I originally had put a complaint in against them regarding how they operated my account. I got a letter from from which was crap so i rang to speak to someone who said nothing could be done so go to the financial Ombusman, which i am doing. But whilst i was on i decided to ask for a statement of my charges, She initailly said they can only give me copy statements. I then mention the DPA and she suddenly remebered, funny eh?, She didnt ask for a payment for this and said she will sort this out, I mentioned that she had 40 days to do this. I also got a reference nu,ber form her for this as well. She also gave me a direct number to the complaints dept, bypasses all the dial 1 etc. The number is 0845 609 0806 if it helps anyone. Anyway I will keep th eforum updated on my progress.

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Thx for that BlueSkies, I will also send a request in writing. I'm only using this thread for my claim. I was just saying how i got my initial DPA request, although I admit it was a bit long winded, sorry.

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Got Acknowledge of my DPA request for list of charges.

They sent the standard response - stating that they will send copies of statements FOC instead of a schedule of charges.

I wont post the letter details as I know its on a few other peoples threads.

The 40 day clock has started as of the 18th (Ends Sun 27nd August)

Is It 40 running days or Working Days Though?

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  • 2 weeks later...

Got a letter from 'Mandeep Panesar' @ Barclays saying that they have ordered a copy of my statements and they will be with me shortly.

Do i respond to this letter letting them know how long they have left to comply with my DPA request or do i just wait ntil the 40 day deadline?

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Unfortuantely my Barclays claim is on Hold until ive finished with Abbey

Due to lack of Funds, but ive only had my Barclays account for 3 years so im not losing the right to any charges, where as my Abbey is an old account.

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  • 4 weeks later...

Right Ive sent my prelim letter today for £1900

As this is my day to day account the charges continue to come, so, do i just keep increasing this claim till court?

Or do i now start a new list of charges recieved

Any Thoughts, I was going to just keep increasing it till it got to court papers

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  • 4 weeks later...

Recently Barclays have started to cancel my Direct Debits.

On one instance last month they cancelled my car payment (RFS) which lead to me recieving a charge fom the RFS (will be claiming back later), so i phoned them and paid the installment plus charge and set up the DD again.

Lo and behold Barclays have cancelled this one again.

Barlcays say that i cancelled the DD and not Them.

They have done this to my mortgage as well, and the Mortgage company (BOS) have said barclays have done this to a number of their customers and advised me to change account.

Does anyone know whether I claim against Barclays for at least the Charges i am recieving.

Should all this info be listed on my SAR details? i.e who cancelled the requests?

I have another account in the process of being set up, but Barclays just wind me up and make me look bad to my creditors.

I have spoke to the Financial Ombudsmens, but they seem to be Barclays best mate.

 

Any Thoughts?

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  • 3 months later...
  • 1 month later...
  • 3 weeks later...

Quick update:

Barclays are going to defund (as expected)

So just waiting for their defence to arrive, which should be anytime now.

 

Does anyone know if any of the footage in Whistleblower can be used?

Love to add the transcript of the guy saying its cost about £1.50 a charge. Do we know his name?

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Ok, having read another thread, I'm going to give Barclays Solicitor a call this morning and see if they want to settle before i submit my AQ,

Their solicitor is 'Rosemary Treves Brown' but i believe that its just here name on the docs and that one of her minions actually deals with the case.

Anyway I will let you know if I get anywhere..

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I spoke to the bank, and their position is that they are settling claims that are due in court within the next two weeks.

He advised me to send in my AQ and the Draft directions and if they are ordered they will get in touch.

 

Oh well it was worth a try.

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I thought I would send Ms Treves Brown a fax just to confirm my telephone number change as well as give them a chance to settle. I would like to give them the option to avoid paying my charges, because i know what its like to keep getting charged..lol.

 

 

PKea

69 My Street

My Town

My County

My Postcode

Rosemary Treves Brown

Barclays Legal & Compliance

Level 29

One Church Place

London

E14 5HP

29th March 2007

 

 

Re: Mr PKea v BARCLAYS Bank Plc Case: xxxxxxxxx

Dear Ms Treves Brown

 

With regard to the above case, I enclose a copy of my Allocation Questionnaire, which includes a request for directions, enclosed, to be ordered requesting full disclosure within 14 days. I will be submitting these documents on Saturday 31st March 2007

I will be submitting this early as I will be away till after Easter. I can no longer be contacted on 0161 123 4567, therefore any communication from yourselves must be in writing to the above address. It may be possible to contact me on my mobile, 07805 123456, at certain times.

At present the claim stands at £2545.80 which includes the initial claim (plus interest) the court fees and daily interest which is accruing at 53p per day till settlement. After Saturday 31st March 2007, it will also include the £100 Allocation Fee as well as daily interest running to the court date.

If you wish to contact me to arrange a settlement prior to my Allocation Questionnaire submission, please contact me on 07805 123456.

 

Yours Faithfully

 

 

Mr PKea

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I know it will probably not work, but I also want to let them know that they cant phone me at home (BT have suspended calls, but thats another story) and that they wont be able to phone me at the last minute to settle. Which probably means another trip to court, with the bank not showing (Like i did with Abbey)

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I have also decide to add a little bit to my letter as follows:

 

I spoke earlier today to one of your colleagues regarding the above, who told me to ‘just send it in and we will pay the £100 AQ fee back to you when we settle. We are only settling cases that are due in court within the next two weeks’. I am therefore giving you another chance to settle before additional costs are added to the claim and more of the court systems time is wasted, as it was infered by your colleague that you will settle before the court date. As I am a member of the Consumer Action Group, I do not know of any cases that you have actually been to court to defend.

I will be including this letter in my evidence to show that I have tried to communicate to negotiate an early settelement, and to show the judge that I believe the way you are handling these cases to be ‘An abuse of the court system process’

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  • 2 weeks later...

Oh Well, Barlcays didn't want to settle pre AQ so its off to the court today to hand in my AQ along with my request for draft directions to be ordered.

Lets wait and see if the Judge will issue them to Barclays.

 

;)

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  • 3 weeks later...

Well

The Judge didnt order the draft directions, just the usual 'all your evidence 14 days before the hearing (29th June).

 

The court has allocated 2 blocks of hearings for that day, and it says my case is one of many to be heard.

So it looks like maybe my court knows that the Banks dont turn up so they have given the same time to many people.

 

Oh well, Ile give Barclays a call in a couple of weeks to see if they want to settle, ha ha, although it will be at the bundle submittance when they will probably settle

 

Paul

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  • 3 weeks later...

Hi Chorlton

 

I'm going to give them a call in the next day or so

 

I'm just working out all my costs as well, as i will be asking them to pay them as well, and if not i will ask the courts for them.

 

I am also going to see if they are willing to pay the charges they have issued since the claim started.

 

Paul

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Ok

 

I am going to give Barclays a call and see if they want to settle before i send in my bundle

 

I have the Following contact details, just wondered who is the best to contact or should i just ask for the person dealing with my case>

 

Krysta Campbell 0207 116 4753

A Lombardi 0207 116 5634

Charlie Spalding 0207 116 1944

 

Any thoughts

 

Paul

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