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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ist Credit/Connaught out of the Blue


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Hi Shannon,

 

Your first thing to do is the get the statutory demand set aside at your local county court. The staff there will help you and it doesn't cost anything. Call before you go to make sure they handle these as not all courts do.

 

1st crud and connaught are well known for this type of thing and do it in the hope of frightening you into paying or getting a judgement by default.

 

If you're sure you've not made any payment or acknowleged the alleged debt in writting for over 6 years, you can apply for the set aside on the grounds of it being statute barred and you disputing the amount. You can also get it set aside on the grounds of disputing the debt/amount as well.

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Shannon don't panic. Personally, I've never had an SD set aside but I do know the court staff will help you. It's free and you can swear the affi. at the court.

 

Applying for the SD set asside and requesting CCA and S.A.R - (Subject Access Request) IS NOT admitting lialbility.

 

The SAR must be sent to the original creditor.

 

If you're sure the debt is statute barred, you should send this to connaught:

 

http://www.consumeractiongroup.co.uk/forum/general-debt-issues/20758-creditors-dcas-letter-templates.html

 

You need letter M.

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  • 3 weeks later...

You have to take it to the court yourself. Start noting down your costs and claim for them at the set aside hearing. You have to take the affi. form with you as the court staff will help you swear it free of charge and it needs to be submitted with the other form.

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Hi babybear39

 

You say you have never had an SD set aside. May I ask have you ever had an SD? The reason I ask is because I have had 3 and have never had one set aside. Have you had any repercussions because of not having an one set aside?

 

I went bankrupt due to severe disabilities and longterm illness. I did get a CCJ though...

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Shannon

 

if the debt aint yours then imo i would just ignore them, connecting with these people just opens a can of worms then they dont stop badgering, just wondering was it silcock who signed the sd on behalf of connaughts.

 

An SD CANNOT be ignored!!! If you don't get it set aside they'll get judgement in default!

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Sorry to hear your experience with court staff has been bad, they're usually very good :confused:

 

That 3 hour drive is worth it though as the SD must be set aside.

 

Keep a note of your costs and petrol receipts etc and a note of what's been happening to show the judge.

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