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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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County Court Claim- Bryan Carter


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Hello,

 

Received a county court claim from Bryan Carter on behalf of Phoenix recoveries on Wens.

 

Today I received a letter from Bryan Carter the will start claim procedures within 48 hours, 2 days after the court claim!

 

I'm sending a CPR request today to Bryan Carter, Special delivery to the the address on the claim form.

 

My only question do I need to contact the court, and what do I tell them?

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you need to acknowledge receipt of the claim within 14 days, then you have a further 14 days to submit your defence.....

 

Has he put a partial claim in or for just his fees ???

 

Can you scan / photo the claim and post it on here (minus the personal details).....

 

Use Image hosting, free photo sharing & video sharing at Photobucket

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Oh dear Carters Strike again,

 

The Donkey still hasn't learnt to stop splitting the cause of action , this initself makes the claim unlawful and contrary to the County Courts Act 1984

 

in the words of Homer Simpson "Dooooh"

 

Not to worry this clown is beatable and we will show you how to deal with him

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Oh dear Carters Strike again,

 

The Donkey still hasn't learnt to stop splitting the cause of action , this initself makes the claim unlawful and contrary to the County Courts Act 1984

 

in the words of Homer Simpson "Dooooh"

 

Not to worry this clown is beatable and we will show you how to deal with him

 

And a breach of process under henderson v henderson.

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It is acceptable for the N1 to be "signed" in this manner.

I can be signed by the solicitors practice name alone, doesn't have to be a real person, although in this case Mr C is indeed real. A real what I couldn't say.

Be VERY careful whose advice you listen too

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nice a letter AFTER action:D

 

erm they are supposed to send you a letter BEFORE action, nice try though

 

maybe they would like me to come and tell them how the civil procedure rules preaction protocols work and the procedures which they must follow etc

 

 

this is gonna be easy ,very easy;)

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Hold off the acknowledgement for now, after all you have 14 days.

 

I suppose we should send him a CPR18 letter for good form, and sign it Your Ever Loving CAG Friends ;)

Be VERY careful whose advice you listen too

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To be honest I don't even know what this debt is for, I have never had anything mail order since before 2000.

 

I've been at this address for 2 years and this is the 1st contact.

 

Another point when I apply for credit I use my full name, and the letters I've been sent just have my 1st and last name :S

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quite frankly, this company are that inept that you could file a defence based upon the honestly held belief that "a week next tuesday the little green men from Mars are going to invade the earth" and i can say with some degree of certainty that Carters would discontinue

 

 

i dont think you will have any real preparing to do as its game over before he starts

 

acknowledge service stating an intention to defend all the claim is what i would do but as ben says, send them a part 18 request first;)

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Oh yeah we mustn't forget filing reports with LCS: Legal Complaints Service home and Solicitors Regulation Authority - Protecting consumers of legal services as this is a clear abuse of process.

The more reports we file the more chance we have of finally stopping this sharp practice.

Be VERY careful whose advice you listen too

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Hi, i wouldn't lose sleep over this, this "firm of solicitors" are notorious on here, i'm glad pt is helping you, everyone here wants to see carters get what they deserve

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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  • 2 weeks later...
Hello

Still no reply to my letter sent over 7 days ago now.

What do I do now?

 

Looks like you need to get the acknowledgment sent off advising that will be defending the case in full (as pt2537 states above). In fact I would do that pronto as the 14 day deadline is rapidly approaching.

If you do it on the MCOL website remember to print off the form and post it in. I presume what you do on the website is supposed to actually be a way of submitting the form but it doesn't work - when I did it the first I heard some weeks later was a notice of judgment for the claimant by default. When I rang the court they said I could apply to have it set aside on payment of a fee but denied any responsibility at all for submissions on their website. Their lack of interest was matched only by their ignorance.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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Good luck with this Prat ,jaybee.They've sent me a nasty letter claiming I owe Orange £76 which has now risen to £250 from November 2001.I have done a letter from a template off here that states the six year rule.So we'll see.

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Depends how big it is,theres a limit to how big a file you can send, mine was 12 pages and would have had to go by post

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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