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    • Hi. Is this a new parking event or have you posted about it before please? HB
    • Hi folks, The keeper received correspondence today from DCBL.  The keeper has received previous correspondence from (Possibly) Parking Eye and Debt Recovery Plus, all of which has been ignored with zero contact with either company. The keeper has moved house twice since the original PCN but has kept DVLA informed of every move and V5 updated accordingly. The driver recalls entering the car park but didn't see any signs indicating payment required. The drivers friend happened to be in the same car park a few days after original PCN was received. Friend is a truck driver and said there is a sign but at truck windscreen height. Driver was in a small vehicle and, due to being careful as to where they were driving, did not see the sign. Original paperwork has been lost while moving but keeper still has scans of paperwork from Debt Recovery Plus. Driver was on site for approximately one hour after a long drive and was resting. After having read previous cases on here, is it still safe to ignore? 1 Date of the infringement 15th September 2020   2 Date on the NTK [this must have been received within 14 days from the 'offence' date] Unsure    3 Date received A/A 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] A/A 5 Is there any photographic evidence of the event? Driver recalls there was a screenshot of the reg plate, but it wasn’t a very good one.  6 Have you appealed? [Y/N?] post up your appeal] No.   Have you had a response? [Y/N?] post it up A/A  7 Who is the parking company? Parking Eye?   8. Where exactly [carpark name and town] MFG ESSO Cobham Gravesend  DCBL 30:04:24 Redacted.pdf
    • Hi all, hope you can help. I've received a £4k repair estimate from the main dealer after my 2016 F30 330e developed the dreaded drivetrain error. The qoute is for a replacement cell module and associated labour and various bits and bobs to get it done. I initially had them investigate the issue when it first popped up a year ago. They replaced the auxillary battery which 'fixed' the issue for a few months before returning. Last Novemner the issue escalated to 'Battery not charging' which would clear after powering off the car , and disappear. Took it into the dealer and they diagnoised a faulty high voltage battery under the boot but could not do any work as they needed to schedule more cars for this 'specialist high voltage work'. So they said I could continue to drive the car until they got in touch when the car could be booked in for repairs. Roll on to April, the issue became severe (battery not charging error not going away, car in limp mode one morning) and car completly died at a traffic light same day (dashboard flashing all over the place), couldnt engage in 'Drive' and had to be recovered by AA to the dealer. Turns out car was now only running on the 12v battery in the boot and that had run flat as the hybrid function had stopped working altogether. My question is whether this is a reasonable estimate. Could this be done cheaper elsewhere? The dealer has servived this car from new hence took it them in the hope they'd not point fingers at any other party. Should I be paying for this at all since I raised the issue with them before it escalted and resulted in a now expensive fault? I also suspect the KLE may have gone too based on other posts, but the dealer hasnt qouted for that yet. I worry they'll' 'discover' that after I've already shelled out for a new cell module and end up lumbered with another bill to replace the KLE. Feels like I know about what they need to do than they do. The Service Advisor has been completely useless. Any advice would be greatly appreciated.
    • The Petrol Station is Shell Garage Wickham (Hampshire ) Another person obviously had the same issue as they had called the garage previously-
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Accepted As a homeless Person July / 03 / 2008


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Have the authority accepted that you are 'homeless' or 'threatened with homelessness'? (you will need to read you letter)

 

If they have accepted that you are 'threatened with homelessness' then they are duty bound to ensure that accommodation does not cease to become available to you. They normally do this by mediating with excluders/landlords, resolving housing benefit issues, looking at income maximisation and discretionary rent payments to get your landlord to agree another term of residence. As you say, your S.21 is yet to expire and the authority have adeqate time to try and resolve the situation, albeit most don't bother and just let the tenancy run its course in the hope that they can secure you an offer of accomodation before you become roofless.

 

If they have accepted you as 'homeless' then they are accepting that it is not reasonable for you to continue to occupy your current accommodation. You may want to stay there but technically you don't have too and they are duty bound to provide you with temporary accommodation NOW until a permanent offer is made. This has been covered in the court of appeal, it also applies to ALL councils - see link here ---> ://www.bailii.org/ew/cases/EWCA/Civ/2008/48.html - if the authority force you to stay at the property until an eviction warrant is served you should be warned that you are likely to incur the costs - the council cannot insist on this being done, if they are, they are acting unlawfully as per the above caselaw and I would seek the advice of a local law firm quoting the aweys judgement.

 

I would certainly be clarifying whether the council are going to pay the court costs on your behalf?

 

There is an article on it here :Housed: Adding a Local Authority as a party to costs.

 

I know this doesnt answer how long you will be waiting for an offer but thought you should know. Good luck! ;)

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Here is the homeless code of guidance that all UK councils should be working too - it is effectively the rule book in plain english for housing officers to follow:

http://www.communities.gov.uk/documents/housing/pdf/152056.pdf

 

The problem with housing officers, especially is small boroughs is that they are not up to date with current legislation and case law. They tend to make decisions, like, 'you need to stay at the property until evicted' because that is what they have always done it and not been challenged.

 

I would strongly advise you NOT to give notice or surrender the property back to the landlord as the housing officer may try and use some sort of lame intentionallity arguement to shun the councils duties. I would however have an open and frank discussion regarding your options and what the authority propose to do. Explain that they are effectively forcing the landlord to go to court and get a warrant against you, which will force you to leave and leave you incurring costs (around 150 pound) and that decision is unlawful (the aweys case is relatively new so they may not be aware of it, if they don't that is not your issue - all councils have a legal services department they can call on for advice.) The question is why should you pay the court costs when the council have accepted a full S.193 duty to you as a homeless person? by doing so they have accepted you as homeless and put that decision in writting so technically they have also accepted that whilst you may have accommodation, it is not reasonable for you to continue to reside there for one more day (if they thought it was, they would have accepted the lesser S.195 'threatened with homelessness' duty), which you say they have not.

 

In terms of temporary accommodation, councils often harp on that they have limited resources. Irrespective of that, it is a duty of every authority to comply with the law and ensure your legal right to temporary accommodation is honoured. What arrangements are you making for your furniture when the bailiffs come knocking to kick you out? has the housing officer discussed his/her duty to ensure that arrangements are made to protect your belongings?

 

It all seems very lame to me, they may be a small council but they are still obliged to follow the same law as the biggest - they cannot say sod off to Newcastle as we have no properties or force you to stay in a property pending the bailiffs turning up to turf you out - not only is it unlawful but it is plain wrong to treat vulnerable people in this way.

 

Read the code of guidance (above) Chapter 7, Chapter 14 (the difference between being threatened with homeless or accepted as homeless) and Chapter 17 - you will know more than the housing officer by the time you meet them, they should already know it.

 

If they mess you around, know your rights, contact shelter or a solicitor specialising in homelessness/housing/public law:

 

The Law Society - Find a solicitor

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Sorry, forgot to mention. It does not matter that the council have transferred their stock to a housing association - the housing association still accept the duty to re-house you using that stock, the council retains nomination rights on all registered social landlord properties. I.e. you will get re-housed by the housing association.

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Its not particularly complex, don't worry - I have ranted on a bit but thats just my irritation with local authorities trying to shun their duties until the person is actually roofless. They have accepted a full duty to you, thats the hard part over - they now need to make you an offer which takes into consideration your needs, support networks etc. You need to be realistic with the offer you receive, they can't give you something they haven't got - they can also assist you find another private sector rental but they cannot discharge their duty to you (as its an assured shorthold tenancy) unless you agree to it. If they offer you temporary accommodation, or you want it - then take it. Don't make any spur of the moment decisions, think things through first. I see so many people refusing offers, which is after all accommodation of last resort, as they don't like them and then they end up with nothing following the review as the council have done everything they are supposed to do.

 

I wish you well, read the code of guidance - all will be explained. Who would have thought you have to go through this just to ensure you know your rights. I am no expert but do work in the field, you always have shelter on your side if you are unsure of anything. ;)

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