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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Help! Info On Intrest Free Payment Schemes Needed!


katielshaw
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Hi there,

Ive read loads about banks, credit cards and store cards, but can anyone advise me if I can use this process against those well known furniture shops who offer interest free over 3 years, then charge the hell out of you should your direct debit be returned. Also what about the £25 cost for writing letters, etc, are they allowed to do that? Any info would be great as im a newbie . . . .

PRE LIM SENT TO CAHOOT 20/07/06 - £2905 CHARGES

Data Protection Act SENT TO I.F. 20/07/06

Data Protection Act SENT TO BARCLAYS 20/07/06

Prelim request sent to First Direct £694 + £3.10 interest 18/07/06

Data Protection Act Letter sent to Hitachi Capital Bank 10/7/06

Data Protection Act Letter sent to Next Directory 10/7/06

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Right well no response so ill take that as this question has been asked loads of times and just get on with it, it take it that basically yes i had an agreement with them but no matter what sort of institiution it is still unlawful to make profits from penalities, thus the penalities they levied against me are unlawful and i can follow the same proceedure?

PRE LIM SENT TO CAHOOT 20/07/06 - £2905 CHARGES

Data Protection Act SENT TO I.F. 20/07/06

Data Protection Act SENT TO BARCLAYS 20/07/06

Prelim request sent to First Direct £694 + £3.10 interest 18/07/06

Data Protection Act Letter sent to Hitachi Capital Bank 10/7/06

Data Protection Act Letter sent to Next Directory 10/7/06

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Hi,

 

Yes it is the same. I'm not sure how well people have got on - from what I remember reading threads about GE Money a while ago they were being difficult but the process and end result should be exactly the same (obviously the letters may need to be amended if necessary, possibly removing anything mentioning the OFT as they only covered credit cards and banks).

 

They can only recover costs when you are in breach (i.e. your payment gets returned etc) so £25 letter charges can be included in your claim.

If you found this post useful please click on the scales above.

 

Egg - £400 - Prelim sent. On hold.

Mint - On the list Est £800

GE Capital - On the list (3 accounts!) Est £4000

 

MBNA - £545 Prelim sent 13/11/2006

LBA sent 1/12/2006

£350 partial payment received 18/12/2006.

Full settlement received 20/1/07

 

NatWest - Est £4000 not incl interest

Data Protection Act Sent 10/1/07

Statements received 24/1/07

Prelim sent 3/2/07

Full Settlement received 22/2/07

 

The contents of this post are the sole opinions of The Cornflake and not necessarily the opinions of any other members of this group. They do not constitute sound legal or financial advice and if in doubt you are advised to seek advice from a qualified professional

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