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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LOST PART OF MY FINGER Lawers please reply


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back in january i started my new job after being made redundant by the "rover Crisis"

 

this new job was working with compressors about 4 weeks into the job i was cleaning a compressor out as it was balanced on a nut it sliped and took a small part of my little finger off just between my nail and knuckle i was rusherd to hospital i had puit the fingert in a plastic bad and was in A+E within 20 mins i was seen by the trieage nurse and sent to the emergancy assesment unit upstairs on arrival the nurse looked at my hand and requested the plastic surgen to come down.

i tolds her i had my finger (still in the bag) she took it from me and told me to wait for the surgen. when i asked for it back she said "why do you want it?" i jokingly said "well i was quite attached to it" she kept in and i sat down i was bandgaged up and was stiill waiting for the surgen. 4 hours later he comes down and starts to look at my finger he said "did u find the other part" i looked at him and told him a nurse had took it from me he looked shocked, he whent off and came back unable to find it. he said i would have to have an operation to remove some bone so my finger could heal properly,

 

the main point is the lost my finger that could have been reattached if they puyt it on ice when i gave it them what can i do???????????????????!!!!!!!!!!!!!!11111

COME ON LLOYDS WERE IS UR CHRISTMAS SPIRIT

PAY THE NICE PEOPLE OF CAG THER MONEY

 

SO FAR:

LLOYDS TSB:

29/05/06, - Data Protection Act sent

15/06/06, - Staements recived

19/06/06, 10:00 - Phoned Copy Statement Unit(0121 633 5452) - told them they didnt send full statements.

19/06/06, 11:00 - Call From Copy Staement Unit, Sending ALL Statements again INCLUDING the missing 3 Years.

24/06/06, - Statements recived

27/06/06, - Prelim Sent

03/07/06, - Standed Letter recived - LBA SENT

05/07/06, - More Statements recived

 

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Thats sounds really nasty. Not sure what the nurse was thinking, was she a student by chance! Surely if the finger part was too damaged to be re-attached then this should have been the surgeons decision.

 

You could contact the PALS (patient advisory liaison service) at the hospital as a first point of raising a complaint.

 

Sometimes when the tip of a finger is damaged it's mainly flesh damage which does repair / heal itself with a little help. If you are having some of the bone removed then this sounds a bit more complicated.

 

Paramedic in the making, joan.

First letter to halifax sent rec del 26/4

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Thats sounds really nasty. Not sure what the nurse was thinking, was she a student by chance! Surely if the finger part was too damaged to be re-attached then this should have been the surgeons decision.

 

You could contact the PALS (patient advisory liaison service) at the hospital as a first point of raising a complaint.

 

Sometimes when the tip of a finger is damaged it's mainly flesh damage which does repair / heal itself with a little help. If you are having some of the bone removed then this sounds a bit more complicated.

 

Paramedic in the making, joan.

 

Do you have union representationt? If so speak with your local rep. Without knowing the complete circumstances it appears to me that your first cause of action may be against your employer.

 

Only if you can prove negligence by the NHS would your claim be successful against the NHS. Remember the courts do allow that the NHS sometimes make mistakes which are not always deemed negligence.

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  • 2 weeks later...

Have a friend who back a couple of years just started a new job and a machine took of top of his finger. His hands were inside gloves, and he said he didnt know it had happened until he saw blood,maybe shock. He took the top piece of finger to hospital with him in ice but they were not able to attach it again, the response was that it had been crushed to badly. Not that it matters but he did get compensation for it.

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If my advise helps click here http://www.consumeractiongroup.co.uk/forum/reputation.php?p=366404

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Have a friend who back a couple of years just started a new job and a machine took of top of his finger. His hands were inside gloves, and he said he didnt know it had happened until he saw blood,maybe shock. He took the top piece of finger to hospital with him in ice but they were not able to attach it again, the response was that it had been crushed to badly. Not that it matters but he did get compensation for it.

 

You don't say from whom but I imagine it was the employer!

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  • 3 months later...

Your employers will have liability insurance, for which your claim would originate. If you have the means, contact a solicitor to start proceedings on Health & Safety grounds - the longer you leave it, the more complex and harder to prove the case will be. All employers have insurance for these, as many people are compensated even though it may have been an accident and they know people will claim if they are injured doing their job.

 

As for the NHS, I don't think there is any case - the vast majority of medics will know if the tip of a finger can be sewn back on or not. The part that you mention sounds like it was too severed to be connected, as is usually the case if there is exposed bone, as it means the nerve, connective tissue and tendons have been damaged or severed too badly to reconstruct. However, I'm not a doctor and the NHS can make mistakes - but really, you won't get it back and is it worth the hassle? Speak to a solicitor, see what they say - you've got nothing to lose really!! But you will more than likely be able to claim against your insurer's insurance.

Lived through bankruptcy to tell the tale! Worked in various industries and studied law at university. All advice is given in good faith only :)

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Hiya,

 

Nasty injury by the sound of it and bloody painful. I've worked for years in an A&E dept. and the vast majority of times the last 1/3 of your finger from knuckle to tip if crushed cannot be reattached. Even if we sew it back on, you then need to see if the blood vessels, nerves etc. grow back. You have a really high chance of infection, and if gets in to the bone you've got problems. Most experienced nurses (and to work in Triage you should be experienced) will know if the tissue is viable. You also need to remember that the majority of nurses working in an area will have been there many years, most junior docs change every 6 months.

I hope you have recovered well, and wish you all the best. Sounds like communication could have been a lot better

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