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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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81 v Woolwich


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Please please please can someone give me a direction into which address the Data Protection Act letter should be sent to. There are so many in the Barclays threads but I can't seem to settle on one! Thanks in advance...

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If in doubt send it to your local branch. Thats what I and several others have done.

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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As Closey has already said, post it recorded delivery, or by hand to your local branch. They will know where to send it on from then and it gives you a single address to deal with.

Yorkshire Data Protection Act sent 09/06/06

Data Protection Act reply without manual interventions 12/07/06

Prelim sent 13/07/06

Negative Reply to Prelim 15/07/06

LBA sent 15/07/06 for £762

29/07/06 Offer of £381 - Rejected

MCOL 31/07/06 £762 + Costs + Interest.

Deemed to be Served 06/08/06

Service Acknowledgement 08/08/06

Defence and CounterClaim Filed 31/08/06

AQ and defence of counterclaim sent 10/09/06

Courtdate set for 08/01/07

 

Woolwich Started 09/06/06

Settled in Full 05/12/2006

 

Abbey Data Protection Act in consideration

 

Abbey Mortgage Data Protection Act in consideration

 

Capital One Settled £40

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  • 1 month later...

I have at last received my list of charges but am confused over the charge types.

 

Can anyone tell me what the following abbreviations stand for?:

 

OD - I's assuming this is 'over draft'

UC

DC

MC

IC

 

Thanks in advance...

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I presume DC is debit card. I would ask your bank to clarify these.

  • Confused 1

Lloyds TSB - £972

S.A.R, prelim and LBA sent

Claim acknowledged

Defence received

AQ 20/06/06

***FULL SETTLEMENT RECEIVED 20/07/06***

 

Woolwich - £2288

S.A.R, prelim and LBA sent.

Offered half

Moneyclaim filed online 02/08/06

Judgement filed online 23/08/06

WARRANT FILED ONLINE 30/08/06

MONEY RECEIVED BY BALIFF 04/10/06

***FULL SETTLEMENT RECEIVED 09/10/06***

 

Smile - £175

Pelim 23/06/06

***FULL SETTLEMENT RECEIVED 07/07/06***

 

My Ex vs Woolwich - £715

S.A.R sent 30/08/06

Pelim 06/10/06

LBA 20/10/06

 

Advice & opinions provided are personal, and not endorsed by CAG or BAG, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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The charge sheet they sent me had the following legend.

 

 

OD Unauthorised Daily Overdraft Fee

UC Unpaid Direct Debit

DC Forced Debit Card Charge

MC Unpaid Standing Order

I.C Debit Interest (dot added to prevent automated conversion to Information Commissioner)

 

They also added

 

RC Returned Cheque Charge

QC Guaranteed Cheque Charge

  • Confused 1

Yorkshire Data Protection Act sent 09/06/06

Data Protection Act reply without manual interventions 12/07/06

Prelim sent 13/07/06

Negative Reply to Prelim 15/07/06

LBA sent 15/07/06 for £762

29/07/06 Offer of £381 - Rejected

MCOL 31/07/06 £762 + Costs + Interest.

Deemed to be Served 06/08/06

Service Acknowledgement 08/08/06

Defence and CounterClaim Filed 31/08/06

AQ and defence of counterclaim sent 10/09/06

Courtdate set for 08/01/07

 

Woolwich Started 09/06/06

Settled in Full 05/12/2006

 

Abbey Data Protection Act in consideration

 

Abbey Mortgage Data Protection Act in consideration

 

Capital One Settled £40

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