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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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halifax unfair charges again!!!


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in june 2007 i went to the cab to get a financial statement for the halifax as i had a credit card i couldn't pay, balance at that time was £2,063.45. Through the cab i made an agreement to apy £25.00 a month, they refused to suspend the instest and now the balance is £2458.45. They now want me to go again to the cab and submit another financial report about my circumstances (which have not changed) to make another agreement but if they wont suspend the inerest there seems to me to be no point. My friend told me that if I refuse they will refer it to a debt collecting agency who will only collect the debt and there will be no interet added. Does anyone know please if that is true.

 

thanks inch high

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Hi tilly, i know that i can do that, but i want to know what action the halifax can take if i refuse to go back to the cab and get a financial statement done. Do you know if they will refer it to a debt collecting agency.

 

inchigh

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Hi

 

If you sar them you can then send a letter of account in dispute, while you are in the

prossess of claiming any charges back. If you don't come to any agreement with them they will more than likely send you a default notice and pass it on to debt

collecting agency, the interst im not sure, i will ask for someone to come and take

a look at your thread.

 

 

Tilly

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Hi IH

 

I know it is a lot of info to take in, but also in the link i have given you there is a

letter, in there, when creditors refuse to freeze interest letter E

if you have any questions at all please shout and someone will come along to help.

 

 

 

Tilly

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Hiya,

 

No i dont think so, it is benefits like

 

child tax credits ?

working take credits ?

jsa

disabilty etc

pension credits ?

incapacity benefit

 

i have most likely missed some of but they are some of the benefits

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