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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Im Back Again


Blueloobylou
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Hi All,

 

I havent posted for a long time and its been well over a year since I first started taking action against the Woolwich for my bank charges (a whopping great amount totalling almost £10K!) :eek:

 

I got as far as Letter Before Action and then, due to personal problems and the illness of my mom, I let it all slip and just hadnt got the time to follow it up. I know, I know, £10k is such a lot of money to let slip, but things were really difficult at the time and other things were taking priority. :sad:

 

Anyway, Im back on track now and raring to go again. I will send another LBA to the Woolwich this weekend (but do I now send it to Barclays?) and if so, does anyone have the correct address please? All charges were made by Woolwich as since they transferred to Barclays Ive been a very good girl and not accrued any charges. :rolleyes:

 

I know that nothing will happen until the test case is done and dusted but do I still put this into court if no response to LBA? Can I still file court action knowing it will be stayed? I dont want to delay any longer due to the 6 year rule (I havent totalled up yet what I may have lost by delaying) :mad:

 

Any advice would be much appreciated - Im off for a good old read now.

 

Blue x

Blueloobylou

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BLL, if you want to continue with your original Woolwich thread, you will find it here........

 

http://www.consumeractiongroup.co.uk/forum/woolwich/65362-blueloobylou-woolwich.html

 

Regards, Rooster.

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