Jump to content


  • Tweets

  • Posts

    • I’m 17 years old and Received 2 letters from dwf with my name spelt wrong and they are asking for for £230.40. I rang dwf civil recovery the first time upon taking advice from citizens advice to explain to delay to deadline as I was in the process of receiving advice which wasn’t much help. When that deadline was done I then called again to delay the deadline as I’m struggling financially and it’s lot of money they are asking for and I tried to dispute the cost to which they said okay we will delay it another 7 days for you to dispute the cost but I asked them how do I dispute this to you or Sainsbury’s and they said “we can’t advise you on this matter” I’ve read a lot of threads saying to ignore them but I was unsure now as I’ve made contact and have tried to dispute the payment and pay it which might mean I have admitted. Would they just persist harder and take me to court eventually or file for a ccj.   I would like to ignore them still but I would like to send a strong email so they know I’m clued up and then ignore them. I also want to pay the reasonable amount and get this matter solved. any advice on the law or similar situations are helpful when I called them I asked for an itemised bill. £101 stolen goods  ( supposedly caught me because they watched me on cctv over the duration of the week) also why did they not stop me in the first day. £20.40 recovered goods £150 security costs     Thank you 
    • Theirs does, it’s the first line of it confirming name, occupation and address  thanks again though jk for highlighting! 
    • Hello,   Thoughts on this for the contents of the bundle Andy?   also looping in @BankFodder in case you have anything you think I should/shouldn't include   Thanks Draft 1 D.(95284319.DSPS).pdf
    • Did the Claimant's WS not have an address on it? If they're doing no witness attendance and their WX doesn't have address pers i'd be asking judge to not allow it under CPR r3.4 2(c) based on the Defendant's failure to adhere with the N157 directional notice which shows clear disregard for CPR. Evri's been caught out for non cpr compliance so worth a shot in any case imo
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

SK v A&L **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6488 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everybody,

 

I have got quite far down the road on this, the story so far is:

 

1. Sent first polite request letter 22nd May. I have all my statements for last 6 years, so was easy to add up the charges from them. Gave them 14 days to respond before I would begin a claim against them. The total claim is just under £600.

 

2. 10th June - Got long, but no doubt standard, reply from A&L basically saying there's no error on their part, and 'hoping they'd resolved the situation'!

 

3. 24th June - I replied expressing disappointment, and enclosing copy of my completed N1 Claim Form to show I mean business and offering a further 14 days before submitting it for them to settle. I haven't done the interest sums because I didn't want to risk doing it wrong and being thrown out for that reason and it's not much. However, I have included 'and interest at such rate and for such periods as the Court deems just' to my N1 form.

 

4. Today, received letter saying that they are looking into it and will respond in another 28days.

 

So, I am prepared to stick to my schedule and submit the claim in a couple of days when the second 14 days are up, and have written telling them so, and pointing out that they've already had 6 weeks to respond.

 

Does this all seem OK to you guys?

 

BUT I also have a teensy question - I've filled out the form in .pdf format and printed in out, and very nice it looks too - but I don't know where to send it or how I get a Claim Number. I've tried searching every thread I can but I must be a bit blind! Thought I saw it a few weeks back, but can't find it now...and I think I have to enclose a fee with it, is that correct?

 

Thanks for your help, the site has been brilliant so far. And yes I will make a donation when/if they cough up.

 

Steve

Link to post
Share on other sites

11/7 Quick update:

 

7 July - ANOTHER letter saying they'd reply within a FURTHER 28 days (strong smell of delaying tactics!)

 

9 July. I sent letter telling them I am going ahead with the court claim (and giving them an extra week just to show I'm being reasonable) and that after that there will be no further communications from me. Will take the form to court on Friday (14th)

 

11 July. Letter from A&L almost word identical the one they sent 1 month ago. Some paragraphs are word-identical, including "I must advise that if I do not hear from you in the next eight weeks our file will be closed" and "I do hope that we have now resolved this situation"!!!!! Do they expect me to reply with "Oh, right, that's OK then, you have completely convinced me of the righteousness of your position, how foolish I have been, I'll shut up now and go away" ?

 

Only 3 days til I submit the claim.

 

And yes, I have set up parachute account (with Smile) and also got a GE credit card that gives 3% cash back on food & petrol. Looks good to me.

 

Anyone slightly further down the road than me able to tell me what to expect after the submission of the court form and what the the timescales are likely to be?

 

Thanks

 

Steve

Link to post
Share on other sites

I'm checking this site almost daily - and there seems to be plenty of people starting new claims, and sending their LBA's, but I haven't seen anything recently about the part where you get to filing the County Court Claim form and A&L's actions in settling (or not).

 

Anyone done it recently? How long did it take? Did it get as far as court? If so what did they use as defence? Or is it simply that the stalling tactics have worked?

 

Thanks in advance to anyone who can supply this info.

 

2 days til I file the claim at court!

 

Steve

Link to post
Share on other sites

Hey Steve.

From reading around the forum, the routine seems to be:- claimant files in the court; A&L write back saying they will defend; then they almost always settle before court date.

Apparently once the papers have been served, and a court action is up and running, the court case has to follow a prescribed route and be brought to a conclusion.

This can only be done by the bank/b.s. saying it will defend; turning up in court to receive a judgement or settling; then the claimant writing to the court acknowledging receipt of the monies.

Only then can the court draw a line under the case and put it away.

I've not noticed anyone saying that it is a long drawn out affair once it reaches the moneyclaim stage.

Hope this helps a bit. 8)

Link to post
Share on other sites

Many thanks for that. I just hope that I'm one of the 'almost always' that doesn't get to court!

 

I'm not worried about doing the stuff in court - I'm plenty used to public speaking, dealing with senior people, etc - BUT I am worried that they (A&L) defend those cases where they find a mistake or problem with the claim. If I've done something wrong in my court claim, not only would that be a bit of a disappointment but it could make it more difficult for other claimants by setting a precedent.

 

Probably worrying unneccessarily. Let's just hang on in there and see what happens.

 

Steve

Link to post
Share on other sites

Hey, Steve.

Have a look at Weaver440's thread ["Ohmegod!!!!!" I think it's called].

She was nervous as anything, as she thought she'd made an enormous error in her Moneyclaim. Turns out it wasn't unsurmountable if it had had to go all the way into court - but A&L didn't take it that far.

I may be wrong, but I'm not sure they particularly want to fight. Seems to me they want to make it difficult, but if victims insist they pay up then take their revenge by closing the account.

As I advised Weaver - cross your bridges as you come to them dude, no point anticipating trouble. :cool:

Link to post
Share on other sites

Thanks again.

 

Claim form has been sent today to the County Court, with the fee of £80 (my claim is around £500).

 

Now for the interesting bit! Will add any details as they appear.

 

Am I right in thinking that after the court allocates a case number, I cease to use this thread and start a new one in 'cases pending' (or similar title that I can't quite remember)?

 

Steve

Link to post
Share on other sites

Carry on posting here, but PM your case number which will be allocated to you by the courts, along with details, to a mod to post in Litigation in Progress. Take a look there and you will see the type of thing that is there. Have you taken a peek in the Statutes Library? All of the Acts you are quoting in your claim can be found there. You could either read up on them, or just pick out the sections you are quoting. This might help your confidence, but A&L have stated on the radio that they won't go to court, so I shouldn't worry too much on that score.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thanks Caro,

 

Will do - but, please excuse my ignorance - what is "PM" and and what is "a mod to post"? I have been following this site for a long while now, but sorry I don't understand those terms.

 

Steve

Link to post
Share on other sites

Thanks Caro,

 

Will do - but, please excuse my ignorance - what is "PM" and and what is "a mod to post"? I have been following this site for a long while now, but sorry I don't understand those terms.

 

Steve

 

Sorry Steve. If you click on User CP (Control Panel) on the toolbar at the top of every page, you will find Private Messages (PM), basically like an email can be sent. Mod is moderator, eg me or anyone with a green light by their name. Only Admin and moderators can put details in the Litigation in Progress section, so we have to post the details of your claim for you in there for you. Hope that clears it up.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

Thank you Karnevil. It is late you know. I seem to be making a mess of things today.:smile:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • 2 weeks later...

Well, here's the good news we all hope for: A&L have settled in full!

 

Cheque arrived Saturday - exactly one week after notifying that they intended to defend. Of course they never will, since if they lost (which they would) it would set a precedent and they'd rather make people do it the hard way. They appear to have added interest too, as well as the court fee. I've seen somewhere on this site something called an Allocation Questionaire. NOt sure if I have to fill one of these in (and if there's a charge?) Anyway, presume not as I have my sticky hands on the funds already.

 

I expect we all get to the point after sending in the claim when we think 'what if they decide to make a test case out of me?'. Well, I was quite looking forward to the prospect of appearing in court - especially as there are SO MANY cases detailed in this site where they have already settled that it would be very difficult to justify why one case could be any different. SO, if you are in the middle of this, my advice is - hang on in there, go through the right steps and don't be fooled by their delaying tactics, stick to your timescales and they WILL pay up!

 

But do open a parachute account. So far I'm very pleased with smile. Also very pleased with new GE Money credit card that gives THREE PERCENT back on all food and petrol purchases.

 

 

Thanks to everybody for your help.

And yes, I have already made a donation to the site.

 

Best wishes

 

 

Steve

Link to post
Share on other sites

:):D:razz: CONGRATULATIONS STEVE :razz::D:)

A&L Data Protection Act sent 8/6/2006 - Statements received 27/7 - Prelim request for payment sent 28/7 - LBA sent 8/8 - MCOL 21/8 - Settled in full £3317.66 20/9:lol:

MBNA Data Protection Act sent 8/8 - 14/9 Offer of £2,247.35 accepted. (£1,160 charges plus compound interest). Second account = offer of £1,182.30 (£436 charges plus compound interest) :lol:

Morgan Stanley Data Protection Act sent 8/8:) Total of £875 charges.

Link to post
Share on other sites

Congratulations Steve and thanks for the thanks in your PM. Also thanks for the donation. There is a survey you can access right at the top of the page to add your winnings to the total.

 

You certainly won't be needing the Allocation Questionnaire though as that is for the courts, and we all know you won't be going there now.:p

 

Good luck in the future.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...