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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Pay rises and change of contract help


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Im posting this on behalf of a friend of mine.

 

My friend is a multi drop driver. He and other drivers he works with, work a 4 day week normally Monday to Thursday on 12 hr shifts.

He is paid from 10am to 9pm with an hours guaranteed O/T from 9 till 10pm each day.

 

Lately since all the rounds have gone quieter the drivers are finishing early, some as early as 5pm, but still getting paid till 10pm inc the o/t. Good for the drivers, but bad for the owners.

 

To correct this the bosses want to change all the 4 day week drivers to 5 dayers with an incentive added in of a 4% pay rise to thank them for being flexible.

 

They have an option too that has been offered by the bosses. They can choose to stay on the 4 day week as stated in their contracts, but they wont receive the 4% pay rise:eek:

 

Also on both choices a yearly crash bonus of £500 is getting a 50% reduction as the drivers aren't crashing anymore...lol

 

The pay rise offered is the first one they have been given in 5 years!

 

The way my friend sees it, he loses out financially both ways as if he chooses to stay put on 4 days he loses a £250 bonus straight off and gets no pay rise yet again!

If he chooses the 5 day, he works an extra day a week for 4% extra pay. Also he incurs higher fuel costs for the extra day travelling, and child care costs are increased. Plus he loses the £250 bonus!

 

Can anyone shed any light on where my friend stands on this?

Are companies allowed to offer a pay rise to those only that agree to the change of contract?

 

If anymore info is needed in order to advise correctly, let me know and I will get it for you.

 

Thanks for looking and I hope somebody can help with this situation:-D

 

cm

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Guest Old_andrew2018

It appears that they can, all payrises I argue come about after some negotiations, either on a collective or individual basis, unless its an increase in the national minimum wage.

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The employer can certainly do exactly this, providing that there is adequate negotiation and notice given. There may already be a clause in the existing contract to allow such a variation.

 

It would seem that your friend is being offered a choice. Either to stay on the existing contract, or to accept a financial alternative in order to change. The alternative could have been redundancy if the employer is suffering financial worries due to a change in the workload, or termination of the contract with the requisite notice period and the offer of a new contract.

 

If the employer offers an alternative contract on new terms in the latter event and this is rejected, then this would significantly affect the case if the employee took the matter to a Tribunal.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.

 

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