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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Logbook Loan / consumer credit act contract


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Hi.

 

I took a loan with LBL and fell into payment difficulties. They have been messing me about and refusing to be cooperative even though I want to pay.

 

I have read all of the threads regaridng them and have a quick question. I have my Loan Agreement which is regulated by the consumer credit act (states that at the top). They have failed to put my correct post code, they have only put the first portion (NG15) does this make a difference and is it a valid contract?

 

Also, what else should I look for?

 

Thanks

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What info regarding is required to be on a consumer credit agreement? I ask as I have noticed that on mine:

(a) my name isn’t complete (they haven’t put my middle name)

(b) no date of birth

© address not complete, part of post code missing

Does any of this matter? These people have made my life hell!

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The trouble is, if you're looking for a technical breach, it would be difficult to achieve - if you are saying you never signed the contract, and it doesn't bear your signature, you can probably argue it - but if you actually signed it with those details in place, you've accepted it. As for a DoB, all this proves is you're of legal age to enter into a contract, in the distant past 'Over 21' was just a box you ticked.

 

Now, it is the CRAs that are driving the BoD at every turn, as they want to know WHICH John Smith is the bad boy, and having a DoB helps them pin the correct bad news to his credit file. Without it... they couldn't!

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h755 Your going up the wrong path.

 

Even if you do find a technical breach that won't matter to LBL. They will still arrive to recover the vehicle before you have time to challenge their agreement in court.

 

If the bill of sale has been registered within 7 days from the date of your signature then they can just turn up & take it.

 

They don't need to take any further court action as they are the lawful owners & I'm afraid to say this but telling their collector that the agreement is invalid will have no effect whatsoever they will still take it

 

I think I have already PM'd you with some info which if acted upon, might stop things happening

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and what if they havent lodged the BOS within the 7 days? I will find out as I am sending my £5 fee today to the Royal Courts of Justice. I will also call that chap this afternoon.

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I'll be very surprised if they haven't but if that is the case they can still seek the courts permission to register out of time

 

I'm sorry to be so blunt but no matter what you discover it won't stop LBL claiming the vehicle. They will not care what you discover they will take the vehicle then you will have to argue your case.

 

I have even known them to take vehicles which didn't even have BOS so I don't think your strategy is going to work.

 

I don't think you appreciate who you are dealing with. Check & few more threads on here & elsewhere & you'll be shocked

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