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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sarah V Abbey - Help


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Hiya,

My Abbey bank account is seriously OD due to recent bank charges- over £1000 in past 2 months alone. :mad: They froze my account last week.

 

I am trying to claim bank charges back and need duplicate stements for the past 6 years and Abbey charge £10 for this. But as my account has no funds Abbey say i cannot have the statements. I think this sounds fair enough as i don't have any money in the account. So I've paid my mum to write me a cheque payable to Abbey for these statements. However i have just been told by abbey customer services that is not acceptable and that because my account is overdrawn I am not entitled to have these statements until my account is in credit. It will be a long time before i can afford to pay the overdraft off- i still have to live and pay household bills- i stay at home with our 3 young children and my husband is self employed and supports us all- altho his money can be good it is not a constant- so the repayment sceme will be a long one. I really need these charges back to pay off my overdraft. Can anyone advise as to whether I can get statements whilst my account is overdrawn- surely it doesn't matter who pays as long as someone does?

 

Help:oops:

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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contact the information comissioner. 01625 545745.

hsbc

Claim served on 13-08-2006

 

full refund .19-08-2006,

23-08-06 cheque arrived £580-deal.:D

 

capital one .

Filed claim against 16-08-2006 for £340.

Capital one 02-09-06 offer £383 refund to account.deal:D

 

Abbey Data Protection Act 4-07-06

 

issued court claim for £189 16-10-06

waitng for allocation nov21-11-06:cool:

 

 

Pleae make a donation to site, when you win-- I DID

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The lying toe rags....

 

Read the FAQ's first of all. You will need to make a DPA request on them for the info (these are in the letter template library). Send it recorded delivery with a £10 postal order... whether the account is in credit or not is entirely irrelevant.

 

Start a new thread in the Abbey section for more specialised help and support on reclaiming these unlawful bank charges.

  • Confused 2

Just the FAQ’s ma'am. Please read 'em thoroughly before jumping in. Cheers :)

 

Find all the letters under the rainbow here

 

Being a man, I am always right (however I will make no admission of liability if you have misinterpreted my instructions!! :) ) If you are in any doubt, then consult a professional. All opinions offered on this site are just that, and should not be taken as legal advice.

 

Halifax - £1400 reclaimed. Now on a crusade to help others!

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thanks for all your help- have printed off the Data Protection Act request letter and sent it with a £10 postal order, recorded delivery this afternoon. So fingers crossed!

Thanks again.

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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However i have just been told by abbey customer services that is not acceptable and that because my account is overdrawn I am not entitled to have these statements until my account is in credit.

 

Help:oops:

 

Wow!

10/10 for big fibs for Nabbey Ational.

:D

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