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    • Do you want to shake your groove thing but don’t know any steps? Even dad dancing beyond you? Then order ‘Dancing with The Don’ and let Felon Trump teach you all the 'hottest moves Starring classic moves like: whackamole a child, flossing your nostrils, shaking the cell bars, and pointy pointing    
    • Thank you. Please will you repost your images in one single multipage PDF file – the right way round et cetera.  
    • And just to reiterate – I'm sorry if the message above sounds a bit harsh. We have to get the message out to other people who visit this thread as well. I realise that you are having a difficult time and we will do our best to help you, of course
    • The last photo shows the overflow carpark looking at the block which our room was located. When we got out of the car my partner thought that the building was for staff accommodation.  The unsecured bedroom window opened onto this car park.
    • Also I see that you are doing a lot of this on the telephone – and without any written confirmation. This is a big mistake. You need to start taking this matter seriously and so everything should go in writing. If you have telephone calls then they should normally be recorded. Read our customer services guide. You should make notes about every telephone call and then you should send an email to your telephone correspondence confirming what they have said or what they have agreed. It is important that you keep detailed paper trails here. Of course we may be jumping the gun and maybe big motoring world will step up to the mark – but I'm afraid that they have a lousy reputation has you have seen and so you need to start practising survival techniques and protecting yourself. You say for instance in your letter of rejection that the mechanic told you on the telephone that the gearbox needed replacing. Do you have any other evidence of this conversation? This is going to sound a bit harsh – but other people will be visiting this thread as well for their own purposes. You conducted their research about this company before you bought the vehicle. You now are fully aware that this is a company which can be very difficult to deal with and causes a lot of problems for many of their customers and yet you are still taking a telephone/verbal approach. Do I need to say any more? Also one of the documents you put up is an email exchange but it is not clear who is writing to who or what dates. If you showed this email to somebody in a pub they would be asking lots of questions about who sent the first message, who sent the second message, what dates were they sent et cetera. Please think about this before you post things. Please can you clarify the details of that email exchange. Please will you present the information carefully. We are all volunteers here and we have to rely on you to do the spadework
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My son was given with a penalty charge on 30/07/07 by London Transport for 100.00 for supposedly stopping on a red route. He disputed this but they rejected his claim. A photo was sent to him which shows that he was stationary for 36 seconds. he claims that he was waiting to pull out p ast a parked car.

Anyway he was angry and refused to pay, but now the whole think has escalated. A second notice came putting the charge up to 150.00. A third notice - 5/09/07 Order for Recovery - unpaid penalty charge

"an order to recover a penalty charge has been made against you at the Traffic Enforcement Centre at Northampton C.C."

You must pay within 21 days.

This was for £155.00

 

13/09/07 NOTICE OF SEIZURE (from Newlyns) This was for £125.00 plus £13.16 fees

17/10/07 NOTICE OF SEIZURE (from Newlyns) (This was for £125.00 plus £182.62 fees

26/02/08 double sided sheet of paper - Baliff Removal 431.00 & Associated Costs.

other side Warrant of Execution from Northampton CC PE9

 

I also note that Newlyns Penalty Charge No. is not the same as Transport for London's No.

My son received no other notification. Would it have been transfered to his local court. Should there be a breakdown of costs.

Can I write to Newlyns for S.A.R - (Subject Access Request)

 

Please help

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Guest Screw The Bailiff

Prepare a letter to Newlyns based in this template and add the following text as the final paragraph.

 

This document is delivered by Royal Mail and I deem it to be served on you by the ordinary course of post in the meaning of Section 7 of the Interpretation Act 1978 and therefore your responsibility and in your own interests this letter is handed to the relevant person within your organisation.

I am assuming that London Transport you mean Transport For London, the fees seem disproportionately high and ask them to give you what fee schedule they are using to set those fees within seven days otherwise you will automatically write to the certificating the court for taxation. (the court to verify the fees are lawful and fair).

 

You can S.A.R Newlyns (cost £10) with this letter.

 

It might be a good idea if you issue notice to Transport For London under the Freedom of Information Act 2000 and get the agreed fee schedules they have for their bailiffs. Template.

 

If theres a name of bailifd on the documents you have then check he is kosher and report back if you find an irregularity and we can advice on further options.

 

Try and get the penalty paid direct to TfL and get the matter out of the hands of the bailiffs.

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I've had a look at all the templates suggested. Hope you don't mind a couple more questions. Should I get the fees from Transport for London first or when I write to the Bailiff am I only offering to pay the actually parking fee?

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Guest Screw The Bailiff

See if TfL will accept a payment over the phone to clear the debt, then you can tell the bailiff its all paid up if they show on your doorstep & theres no fees to pay at all.

 

If you have to pay the fees the ALWAYS pay using a crdit card, that way if you later find you were defrauded in fees by the bailiff then you can screw the bailiff. What goes around comes around - as they say.

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Guest Screw The Bailiff

Its very nice of you to clear up his fines, I wish my mum did that.

 

If your son lives with you then the bailiff must not levy on your goods for his debt. Prepare a letter based on this template in case a bailiff thinks otherwise.

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Guest Screw The Bailiff

I've tried to breakdown the fees newlyns ae quoting you. There is no resemblence with any prescribed fees, and afforded by the faxct you have not given entry to your property or the bailiff has made a valid levy.

 

Make a copy of that Newlyns notice and send it to your local police station with a covering letter based on this template and see what comes. It looks like they are committing an offence under Section 2 & 4 of the Fraud Act 2006 and probbaly more.

 

Do let us know what happens.

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Do not bother appealing this ticket, if it's a double red route you CANNOT stop at anytime. I am a london private hire driver and we get tickets for dropping off for less than 10 seconds. We have only recently got exemption.

All I ask is to be treated fairly and lawfully.

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Thank you for that info "Screw the Bailiff"

I have one more complication to add.

At the time of the parking ticket my son lived with his father, so the Bailiffs letters have been sent to that address. Since then he has been travelling with his job and I have been handling all his correspondence (translate that as sorting out all his problems!!) using my address as a c/o.

 

Yesterday, bearing in mind that his father is just recovering from a heart attack( didn't want him to have another!) and is not computer literate, so doesn't have access to the wonderful CAG,I copied the template letter "Claim of Ownership and chattels", forwarded to my ex. to be sent recorded delivery to Newlyns immediately. I also have the same document prepared for them for myself. You will see why from my next paragraph.

 

Now obviously I need to make my next move, and Newlyns will need to know my address. As you said their figures don't make sense. Should I

SAR them, or write to the Police as you suggested or get in touch with Transport for London as you also suggested.

 

I just don't want to make any mistakes.

 

I really appreciate all your help

Regards

Mummybird

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I wouldnt give them a new address, you could be holding a red rag to a bull!

 

If you can keep the correspondence address at his fathers as thats the only address they have. To be honest your son should to be dealing with this so tell him to pay the fine to TfL, get a receipt and give a copy to your ex to hand to a bailiff through a window if one turns up. That way he's shot of it and Newlyns are out of the picture because they cant enforce just for their fees.

 

Tell your ex NEVER open the door to a bailiff, keep the property secure until this matter is resolved, and tell the bailiff his son no longer lives there & ask the bailiff to leave. I don't see why a bailiff should give you any trouble.

 

Have your son change the RK address of his vehicle, the last thing your ex wants is nuisance letters & bailiffs calling.

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If the person who owes the debt resides at another address, then the bailiff company have to return this warrant to TfL Bus Lanes who will then either inform bailiff company to send a first letter to the new address at £168.16 or send out a notice themselves.

 

You can not pay TfL direct.

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If the person who owes the debt resides at another address, then the bailiff company have to return this warrant to TfL Bus Lanes who will then either inform bailiff company to send a first letter to the new address at £168.16 or send out a notice themselves.

 

You can not pay TfL direct.

 

Yes you can. That you can't is what the bailiffs would like us to believe

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Guest Screw The Bailiff

I concur with that, I had a c-charge penalty and I paid it to TfL.

 

If any creditor says its in the hands of the bailiff we cant accept payment then the general advice is either pay, or keep your home secured & NEVER open a door to a bailiff until either, the matter is resolved or the bailiff has no choice but to return the case back to the creditor - and a that point the case usually closes nulla-bona unrcoverable.

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Ok I telephoned Tfl on Thursday, to pay it on my credit card, but it was an automated line which said they could not accept payment cos it was in the hands of the Bailiff. I spoke to a real person who said they were very busy and would call me back, but haven't. I will call them on Monday and try to pay again. If I pay by CC what about a receipt? Can I use my cc statement. So Screw the Bailiff, when you paid Tfl had it already been passed to the Bailiff?

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Guest Screw The Bailiff

No it hadn't passed to bailiff when I paid on receiving the NTO.

 

I do know that if you don't allow a bailiff access to your home and you are not in when he calls he'll eventually have to return the debt back to TfL as nulla-bona unenforceable and TfL's case will probably come to nothing. It takes nerves of steel if you are home when he calls and you decide not to answer.

 

Your credit card statement is questionable and a bailiff could contend it might not in payment for THAT debt to TfL

 

Keep on at TfL and try & get it paid direct. Record your call if possible and ask TfL if they wont accept payment, then ask why they cannot or will not accept payment. Remind them you arent liable for your sons debt and you will consider the liability discharged because the bailiff will be unable to enforce. Never give any new information unknown to TfL or their bailiff.

 

Between you and I, if you pay with a credit card then you could screw the bailiff. It might be dirty - but it's perfectly legal - and no more dirty than TfL is being with you by fobbing you off with the old - its in the hands of the bailiff excuse. Never give you or your sons current address or where the vehicle can be found.

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Well the car is not a problem. He was in a nasty accident last year. He was taken to hospital and the car was a total write-off. He hasn't even been told what happened to his car, despite being in touch with the police. But that's another mess-up I'm trying to sort.........!!!!

 

I will spend as long as is necessary speaking to Tfl on Monday and see what happens. I'll play the sob story with them, which I'm pretty good at. Wish me luck

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Some news. It was not Transport for London I discovered. He's had several tickets! It was from Islington. So I rang Islington who were quite helpful and they transfered me to A Bailiff Liason Officer and told hime the whole sorry story and he phoned Newlyns and then called me back and had got the total reduced to the original fine plus £85.00 costs, which I agreed to as this reduced the bill by nearly £200.00

 

So thanks for all your help

best wishes

Mummybird

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