Ulster Bank

[media2]

Hello,

I'm new to this sort of forum thing, and have been reading FAQs, and totally agree with what everyone is doing, I personally have not been effected by these but my daughter has and her charges have added up to as far as I know £600, she's young and you know what the young ones are like, never really care about money until they have none! that was until her and I sat down one evening and checked her statements and then we found out why she always had less that she thought she had, through the net she was able to get a templete letter and wrote to the bank mentioned above, for her statements, she had to pay a fee for these, she got them back counted her charges and wrote to have them returned, a letter arrived on 19th September 2007, telling her that the bank and others were involved in legal matters with the 'OFT' they have registered and stored her complaint, and obviously exactly what will happen next will depend on the courts 'Unquote' does the above bank come under the banner of NatWest and is this what we should be looking into? I hope this goes to the right place Thanks

[Guest louis wu]

Hi media, and welcome to CAG.

 

These forums do seem abit daunting at first, especially one as big as this, but don't let that put you off.

 

Most of us are here for very similar reasons, and a lot of us aren't (or weren't) used to internet forums. You will find that their is a lot of help and advice here, as well as people who will just offer a some moral support to keep you going.

 

As to the Ulster Bank, there isn't too much writen about them. There have been a few threads, and they are in the 'other institutions' forum (near the bottom of the main page, just under the other banks. This is the link

 

http://www.consumeractiongroup.co.uk/forum/other-institutions/

 

Have a look in there and see what you can find. It's also going to be important to have a good read of the FAQ's

 

http://www.consumeractiongroup.co.uk/forum/faq.php

 

as this is where you'll find all the basics for any claim.

 

Once you've had a look around, maybe post in the other institutions and see what discussions lead from it.

 

best of luck

 

louis

[media2]

Thank you Louis for your reply, and thanks for the links, I will most certainly look at these to see if I can come up with some answers, my first post to be honest was like rolling the dice hoping it would get the right result, and to this I hope it has, thanks again

[media2]

I have just came off the pages of the consumer council for Northern Ireland The Consumer Council for Northern Ireland - Unfair Bank Charges : An independent consumer organisation, working to bring about change to benefit Northern Ireland's consumers. It seems at the moment anyone with the Ulster bank and others will have to wait until the test case is finish, might be worth a visit to see what is happening so far, they have a Two-Step Guide on How to Challenge Your Bank. now I know why its taken so long for the bank to answer queries